Job Description

Reports To: Facilities Support Supervisor

About Us:

We provide safe, clean, and supportive shelter environments for 600 men and women overcoming homelessness in Downtown Phoenix. We are seeking a dedicated Custodian to help maintain a clean, sanitary, and welcoming environment for our residents. This is a physically demanding, hands-on role requiring reliability, attention to detail, and a positive, can-do attitude.

Available shifts are:

• Wed to Sun: 1pm - 10pm
• Mon to Fri: 7am - 4pm
• 2 Positions available for Sun to Thurs: 7am - 4pm

Position Summary:

The Custodian is responsible for maintaining the cleanliness and sanitation of our congregate shelter, including dorms, showers, offices, and communal spaces. This role requires working in both men’s and women’s occupied dorms and handling biohazard materials (urine, feces, vomit, occasional blood) using proper PPE. The ideal candidate thrives in fast-paced environments and understands the importance of creating a safe, clean, and dignified space for residents.

Key Responsibilities:

• Clean and sanitize dorms, bathrooms, showers, and communal areas
• Perform biohazard cleanup with appropriate PPE
• Sweep, mop, dust, polish windows, clean cabinets, and maintain office areas
• Monitor and restock cleaning supplies as needed
• Ensure all tasks are completed efficiently, thoroughly, and according to schedule
• Adapt to daily operational needs and pitch in wherever necessary
• Follow all safety and infection control protocols

What We Offer:

• Full-time, 40-hour workweek
• Consistent Schedules Wed-Sun
• Opportunity to make a meaningful impact in the lives of individuals overcoming homelessness
• Supportive team environment

Attendance Policy:

• Consistent attendance and a positive attitude are essential.
• Poor attendance or a negative approach will result in termination.

Requirements

Qualifications:

• Prior experience in a shelter, healthcare, nursing home, or skilled nursing environment is highly preferred
• Ability to work flexible hours between 6:00 AM and 10:00 PM, including varied days of the week
• Reliable, dependable, and punctual
• Positive, “get it done” attitude with strong work ethic
• Comfortable with physically demanding tasks and biohazard cleanup
• Ability to lift up to 80 pounds
• Attention to detail and commitment to maintaining high standards of cleanliness

Physical Requirements:

• Must be able to lift, bend, and move heavy cleaning equipment up to 80 pounds
• Ability to stand, walk, and perform repetitive tasks for extended periods