Job Description

As a Restaurant Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your role is crucial in ensuring smooth operations and creating a welcoming atmosphere.

Responsibilities:

• Guest Service:
• Greet guests warmly and professionally upon arrival.
• Seat guests promptly and efficiently, considering their preferences and party size.
• Manage wait times and inform guests of estimated wait times.
• Answer guest inquiries and address concerns promptly.
• Assist with special requests and dietary restrictions.
• Reservations:
• Manage reservations and maintain accurate records.
• Confirm reservations and update the reservation system.
• Handle cancellations and modifications efficiently.
• Restaurant Operations:
• Monitor restaurant capacity and seating arrangements.
• Assist with table setups and resets.
• Maintain cleanliness and organization of the host stand and waiting area.
• Coordinate with the waitstaff to ensure smooth service.
• Additional Duties:
• Assist with other restaurant duties as needed, such as bussing tables or food running.
• Adhere to all hotel policies and procedures.

Qualifications:

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong organizational and time management skills.
• Positive and outgoing personality.
• Basic computer skills and knowledge of reservation systems.
• Previous experience in a restaurant or hospitality setting is preferred.