Job Description

GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Position Details:

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

Northside Home Infusion Services

of Position:

Under supervision of manager and client care coordinator, responsible for cleaning and tracking of equipment, preparation of medical supplies from delivery slips, and delivery to patient homes. Works with patients to inventory supplies, resolve or report problems as well as instruction on proper use of medical equipment when appropriate. Requires on-call availability.

ESSENTIAL DUTIES

1. Organizes delivery routes and prepares daily packing of medical supplies from delivery slips.
2. Performs individual delivery of patient medications and supplies.
3. Conducts in-home patient supply inventories.
4. Obtains patient signatures on delivery tickets and other forms as indicated.
5. Performs pick-up of supplies and equipment at completion of patient therapy.
6. Completes appropriate paperwork at completion of patient therapy.
7. Performs cleaning, inspecting, and functional testing of infusion control devices (pumps) and related equipment when necessary.
8. Assists in picking and packaging of enteral orders as needed.
9. Performs daily vehicle inspection and maintains vehicles in clean and proper working order.
10. Reports all accidents, vehicle damage, moving violations or warnings and driver’s license suspensions to manager.
11. Assists in maintaining warehouse and inventory areas in a clean and orderly fashion.
12. Communicates any problems, questions or concerns of the patient or care giver to the Client Care Coordinator or Manager.
13. Participates in staff meetings, department QA meetings and performance improvement activities.
14. Performs other tasks or duties as requested by the Manager, Client Care Coordinator or Director of Northside.

QUALIFICATIONS

High school diploma or equivalent required. Must have valid driver’s license and safe driving record. Must be able to read a map. Basic knowledge or familiarity with medical equipment and supplies is required. Must be able to instruct patients on the equipment operation. Ability to communicate effectively in written and oral form required. Must possess good organizational and time management skills. Requires the ability and initiative to plan for and complete daily activities with minimal direction. Requires dependability in attendance and on-call availability and ability to work well with others.

PATIENT CENTERED CARE AND BEHAVIOR EXPECTATIONS

1. Living the Genesis Mission, Vision and Values:

• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations
• Possesses the ability to engage others with patience and understanding
• Acts in a manner that creates positive first and lasting impressions
• Demonstrates the ability to own issues until they are resolved

2.Patient Centered Care for (Patients, Families, Physicians, Co-workers, and all internal/external customers):

• Introduces self and role…connects with everyone
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback
• Asks for and anticipates needs and concerns of others
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person managing confidential/sensitive information appropriately
• Responds to requests in an appropriate and timely manner
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed

3.Promotes Patient and Employee Safety

• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness
• Actively contributes to maintaining a safe, clean and quiet environment

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Works in a retail store and storeroom environment and drives store vehicle.
2. Will be required to drive to other locations and areas.
3. Answers telephone calls with store issued cell phone and pager. Uses stores computer and other business machines such as copier, which requires the ability to apply finger dexterity
4. Individual bends, reaches, and lifts products for delivery and must regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and often lift or move up to 50 pounds.
5. Vision abilities required include up close vision, peripheral vision, depth perception, and the ability to adjust focus with good night vision.
6. Must be able to stand and/or sit for long periods of time.
7. Will be required to periodically rotate shifts and days off and be on-call. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.