Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com
Location: Chennai
Req ID: 29344
PURPOSE:
The ITSM Platform Administrator is responsible for supporting and configuring the ITSM platform. The role involves managing all ITSM modules including incident, request, problem, change, and knowledge management as well as building and supporting a self-service catalog while leveraging the platform's automation capabilities to streamline workflows and improve service delivery. The ITSM Platform Administrator will work with other teams at Lincoln Electric to define requirements for ITSM processes and implement and support the design according to best practices.
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Lincoln Electric is the world leader in arc welding, robotic welding systems, plasma and oxyfuel cutting equipment and brazing and soldering alloys. Headquartered in Cleveland, Ohio, Lincoln has a worldwide network of manufacturing, distribution, sales and technical support covering more than 160 countries. For more information about Lincoln Electric and its products and services, visit the Company's website at http://www.lincolnelectric.com.
