Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Responsible Areas

• Execute commissioning and qualification activities for automation systems and update lifecycle documentation

• Support OT system such as Delta V and Aveva PI, Infrastructure Cybersecurity activities, including patch management, threat monitoring, and documentation

• Programming - such as SQL scripting, Python programming, Workspace App to automate manual processes and assist with data analytics and digitization initiatives

• Data analytic area - generate reports and dashboards by using different tools such as Python, Tableau, with integration of AWS, Snowflake

• Assist in troubleshooting and resolving systems and network-related issues for control systems

• Provide Level 1 on-site/remote IT support for various applications (ERP, LIMs, MES) and end-user devices (laptops/desktops).

• Handle IT service ticket requests and assign priorities, identifying root causes and performing troubleshooting independently.

• Adhere to Roche's quality policies, standards, and SOPs, ensuring compliance in all activities

• Collaborate with cross-functional teams (Manufacturing, Quality, Engineering) on projects and continuous improvement initiatives

• Coordinate and conduct end-user training, support authorization workflows, and manage knowledge bases and training materials

Safety, Health & Environment

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.

• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

Qualifications

Education/Certification/Working experience

• Diploma or degree in Engineering Courses (e. g. Electrical Electronic Engineer or Mechanical Engineer), Computer Science, Cybersecurity, Information Technology, or equivalent certification and relevant work experience

• Experience/familiar with IT/Automation system support in a biotech/pharmaceutical manufacturing GMP environment is a plus

• Fundamentally knowledgeable about Windows Client and Server Administration, SQL Databases, software development, Integrations of systems, Cyber Security, and Data Integrity concepts

• Experience or interest in Big Data technologies (AWS, Snowflake, Tableau)

• Knowledge of Cyber Security, network and infrastructure concepts

• Testing and Validation of software, hardware and process experiences

• Exposure in Business Analyst with stakeholders, projects management, Agile methodology is a plus

• Willing to work at Singapore Tuas Bay Link (Company Shuttle Bus is provided at nearest MRT stations)

• Must be able to commit for 5 workings day (Monday - Friday)

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.