The Citco Group Limited

IT.Junior Applications Support Analyst

The Citco Group Limited  •  Manila, PH / Makati City, PH (Onsite)  •  23 days ago
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Job Description

Junior Application Support Analyst

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Product Support team you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role:

As a member of the Monitoring and Application Verification (MAV) team, the Junior Application Support Analyst will cover day to day monitoring of supported applications. This role will also ensure our applications are ready for business especially after maintenance work such as patching or software releases.

This is a demanding role within a fast-paced business unit requiring customer facing skills, attention to detail, and the ability to work in a team environment. Experience in the financial industry, including understanding of investment portfolio accounting and investor relations processing is a plus.

About You:

The successful candidate will:

  • Have strong oral and written communication skills, especially with other team members including managers, peers and business stakeholders
  • Be an effective team contributor with a passion for growth, new technologies and automation
  • Be committed to ongoing technical development and/or certification
  • Demonstrate effective teamwork and working relationships with others
  • Troubleshoot and isolate application issues effectively and efficiently
  • Monitor alerts through different channels and take action based on documented procedures
  • Identify urgency and proper prioritization of concurrent tasks or issues
  • Have experience with System/Application Administration and Support including:
    • Unix/Windows Servers navigation and scripting
    • Windows Desktop/User session navigation
    • Oracle/SQL/PostgreSQL DB familiarity and query building
    • AWS navigation and troubleshooting
  • Familiarity or experience with development such as Java or Python is a plus

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

The Citco Group Limited

About The Citco Group Limited

Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.

A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands.

Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.

Our Divisions

Citco Fund Services & Investor Relations

CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.

Governance Services

Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.

Banking, Depositary & Custody Services

Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.

Citco Technology Management

Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Grand Cayman, KY
Year Founded
Unknown
Website
citco.com
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