Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
We are seeking an experienced ITIL / Enterprise Service Management (ESM) Consultant to support the design, implementation, and continuous improvement of IT and enterprise service processes. The consultant will work closely with stakeholders across IT and business functions to optimize service delivery, ensure alignment with ITIL best practices, and drive service excellence across the organization.
The ideal candidate will play a key role in transforming service management capabilities, improving operational efficiency, and enhancing end-user experience through structured processes and modern ESM platforms.
Key Responsibilities
Essential Skills & Experience
Education & Certifications
Nice-to-Have
At Capgemini Belgium we offer flexibility in more than one way: next to our hybrid way of working, where we offer you can work 70% from home, we also offer our flex abroad program. With this program you can work up to 45 days abroad, this to maintain a good work-life balance.
Next to this we also offer following additional benefits:
Diverse Projects: Join a global leader with clients across industries, offering you the chance to work on varied and impactful projects.
Learning & Growth: From onboarding to exclusive partner events and leadership programs, we invest in your development; and you will get an exclusive ‘SAP Learning Hub’ license and can use it to continuously enrich your leaning experience
Community & Support: Build your network within our expertise communities and collaborate with passionate consultants across the globe.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com