Job Description

Let’s be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

What will you be doing?

The Item Coding Analyst is responsible for the coding of CPG items according to the Circana SA standards, maintenance of Fusion and IRIS, carrying out audits and data checks and ensuring that feedback and progress on work is communicated to the team leader and other relevant Circana stakeholders in an effective and efficient manner.

This is a temporary contract until December 31st, 2027

Job Responsibilities

Maintains Fusion and IRIS item coding and audits the data ensuring data integrity and quality

• Involved in coding of new CPG items which includes the allocation of item descriptions, brand, manufacturer and item attributes as per the Circana SA standard.
• Takes ownership of the day-to-day maintenance of Fusion categories as assigned by team leader.
• Ensures that coding standards are adhered to
• Audits data and troubleshoots and corrects errors and inconsistencies as required
• Identifies issues, inconsistencies and errors and troubleshoots and resolves as applicable

Coding Projects

• Works closely with the Team Leader in building project plans for large category audits by identifying training, resources and timelines required
• Manage projects and ensuring successful completion within the planned and stipulated time frames
• Provides feedback around updates, issues, work progress to Coding team and affected stakeholders.

Troubleshoots data issues and handles coding related IRIS queries

• Receives communication with regards to issues or inconsistencies identified and investigates and resolves where possible
• Provide coding support role to Client Service teams and ensures that IRIS queries are handled

General

• Successfully completes Item Coding/Operations training modules within 6 months
• Attends further training as and when required
• Provides mentoring and training to junior team members
• Participate in knowledge share sessions within the team and for other Circana SA departments
• Adheres to all relevant policies and procedures
• Any other tasks that are reasonable and relevant

Measures of Success

• Adherence to deadlines
• Ability to work under pressure
• Attention to detail
• Ability to think logically / methodically
• Effective time management
• Team player (communication and interpersonal skills)
• Sound understanding of Circana’s business
• Troubleshooting ability

Requirements

• Degree or Associate’s degree
• Written communication & verbal skills
• Analytical skills
• Time management Skills
• 2+ years FMCG experience
• (Required) intermediate knowledge in all Microsoft Office applications: Word, Excel, PowerPoint, Teams, and Outlook

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Cape Town, South Africa

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