EPTA GROUP

Italian Speaking Customer Support Specialist

EPTA GROUP  •  Budapest, HU (Onsite)  •  5 months ago
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Job Description

Join Epta International BSC as an Italian-Speaking Customer Support Specialist!

Are you passionate about helping people and ready to build a global career?
At Epta International BSC, we’re a world leader in commercial refrigeration solutions, delivering sustainable, cutting-edge products and exceptional service to our customers around the clock.

We’re now expanding our team and building an Italian-speaking Customer Support Team. Whether you already have experienceor you’re a fresh graduate excited to start your professional journey, this is your chance to grow with an international company that truly values its people.

💼 What You’ll Do

  • Provide top-quality support to our Italian-speaking customers via phone and email
  • Manage service requests, schedule maintenance visits, and coordinate technician activities
  • Log and track cases accurately in our internal systems
  • Communicate effectively with colleagues, subcontractors, and clients to ensure smooth operations
  • Collaborate across shifts to keep everything running seamlessly

🌟 What Makes You a Great Fit

  • Near-native skills in Italian with at least intermediate English
  • Strong communication and problem-solving skills
  • Organized, detail-oriented, and proactive — even in busy moments
  • Comfortable working in a dynamic, multinational environment
  • Proficient with MS Office (Excel & Outlook); Salesforce experience is a plus
  • be located in Hungary or willing to relocate
  • Fresh graduates are encouraged to apply! Enthusiasm, curiosity, and a can-do attitude matter most

🚀 Why Join Us

At Epta, you’ll join a supportive international team that values innovation, teamwork, and growth. We’ll give you the tools, training, and opportunities to develop your skills and build a rewarding career — all while contributing to a more sustainable future.

If you’re ready to take the next step in your career journey, we’d love to meet you!
👉 Apply now and become part of Epta’s success story.

EPTA GROUP

About EPTA GROUP

Epta, multinational Group specialised in commercial refrigeration, has made a name for itself in the world thanks to a solid industrial culture, great competitive strength and its international presence in Retail, Ho.Re.Ca and Food&Beverage sectors. The Group, headquartered in Milan, produces and offers a wide range of systems and technologies. It combines the value of experience with innovation thus promoting a sustainable progress. Thanks to the contribution of a team of qualified professionals, Epta works alongside the Client in every phase of the project: from devising attractive spaces and turn-key set ups, to the customisation of refrigeration solutions to after-sales assistance and advice.

The Group has a presence in 80 countries with 5 brands #Costan, #BonnetNévé, #Eurocryor, #Iarp and #KysorWarren and almost 8.000 employees, that are the main driver of Epta’s growth. Pursuing a strategy geared towards the Group’s success is a challenge constantly tackled by Epta. The Group can count on a highly technical and skilled team that works with passion and enthusiasm, thus allowing Epta to reach its ambitious growth targets.

Headquartered in Milan, the company is a unique partner for the realization of structured turnkey projects on a global scale, based on the integration of specific product lines as traditional refrigerating cabinets, positive-temperature vertical and semi-vertical refrigerated counters, negative-temperature vertical and horizontal refrigerated cabinets, Plug-in cases, medium and high capacity refrigeration systems and cold rooms.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Milan, IT
Year Founded
Unknown
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