Job Description

Are you fluent in Italian and passionate about delivering exceptional customer experiences? Join an international customer support team representing one of the world's leading premium automotive brands and become part of a dynamic, multicultural environment.

What you'll do

• Provide high-quality customer support to Italian-speaking customers via phone, email and chat.

• Assist customers with inquiries related to products, services and after-sales support.

• Identify customer needs and provide accurate, timely and professional solutions.

• Maintain detailed and accurate records of customer interactions.

• Collaborate with internal departments to ensure efficient issue resolution.

• Deliver an outstanding customer experience while meeting quality and performance standards.

Requirements

• Native or fluent Italian (C1/C2).

• Good level of English (B2 or higher).
• Strong communication and problem-solving skills.
• Customer-oriented mindset with empathy and professionalism.
• Good computer skills and ability to multitask.
• Previous customer service experience is considered an advantage but is not required.
• Availability to support night shifts.

Benefits

• 100% remote position – work from anywhere in Greece.
• Company-provided equipment delivered directly to your home.
• A stable compensation package with monthly performance bonus.
• Paid training from day one.
• Career development opportunities within an international organization.
• Supportive and multicultural working environment.
• Full-time employment with flexible working hours.