Connection

IT Upgrade Technician, WIN11

Connection  •  $35/hr  •  Upper Saddle River, NJ (Onsite)  •  16 days ago
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Job Description

Connection has a fantastic opportunity through our Technical Staffing division for a Windows 11 Deployment Technician to support an enterprise-wide device refresh and upgrade initiative. This is a contract opportunity supporting onsite deployment activities in Upper Saddle River, NJ. As a consultant you are eligible for some benefits.

We are seeking experienced and professional Windows 11 Deployment Technicians to support a large-scale desktop and laptop refresh initiative. This role will focus on hardware replacement, Windows 11 upgrades, troubleshooting, and end-user support. Candidates must have prior Windows 11 upgrade experience and be comfortable working independently after initial training.

This is a hands-on technical role requiring strong troubleshooting skills, attention to detail, and the ability to coordinate effectively with onsite teams to minimize business disruption.

This will be a contract opportunity (9-11 weeks)

The offering pay is $35/hr.

Onsite: M-F

Responsibilities

Responsibilities:

  • Perform physical replacement of incompatible desktops and laptops as part of a structured refresh project
  • Execute Windows 11 upgrades on compatible devices
  • Troubleshoot upgrade failures and perform remediation to ensure successful deployment
  • Transfer user data and validate application functionality post-upgrade
  • Coordinate with site teams and end users to minimize downtime and operational disruption
  • Document device status, deployment progress, and update asset management systems accurately
  • Lift and transport equipment (up to 30 lbs as needed) during device replacement activities
  • Diagnose and resolve Windows 11 configuration, driver, and compatibility issues

Min

Max

Qualifications

Qualifications:

  • Prior hands-on experience performing Windows 11 upgrades and device refresh projects
  • Strong troubleshooting skills related to OS upgrades, drivers, user profiles, and application compatibility
  • Experience replacing desktops and laptops in enterprise environments
  • Ability to work independently after initial direction and training
  • Professional, mature demeanor with strong communication skills
  • Ability to work effectively independently
  • Experience updating asset management or ticketing systems
  • Ability to lift up to 30 lbs as needed

“Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process, communication with a live person, and a signed offer letter.”

“Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.”

Connection

About Connection

As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.

Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.

Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.

Our Values

Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.

Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.

Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.

Integrity: We are honest and direct in all of our dealings. Honor above all else!

Connection has been recognized with several accolades that reflect our commitment to those shared values, including:

• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.

• Named “America’s Best-in-State Employers” three times by Forbes.

• Recognized in the “Top 100 Technology Companies” by Businessweek.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Merrimack, NH
Year Founded
1982
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