With moderate supervision and responsibility, the IT Technician configures, troubleshoots, and maintains computer hardware, software, and network systems. As part of the Gowan IT Support Team, this role is responsible for responding to Help Desk requests and managing all work through the ticket management system.
A successful IT Technician demonstrates strong knowledge of computer hardware, operating systems, Microsoft Office applications, and internet-based tools. This role requires advanced troubleshooting skills, strong customer service abilities, and participation in special projects involving networking, specialized applications, and cybersecurity practices.
Gowan Company is a global, family-owned agricultural solutions business headquartered in Yuma, AZ. Gowan's employees are part of a shared mission to help farmers improve the health and productivity of their crops to contribute to the food security of a growing global population. Gowan began as a local crop consultancy in the desert Southwest and has since grown into a global company comprised of multiple entities in various countries across the world.
There are many perks and benefits to working at Gowan, including monthly company luncheons, weekly happy half-hour celebrations, global meetings, competitive compensation and benefits package including medical, dental, vision, 401K, and paid time off as well as an annual company bonuses contingent on individual performance and profitability of the company.
