Job Description

Job Title

IT Technician

IT Technician

Istanbul Airport – Istanbul, Turkey

Are you looking to develop your career in IT Support & Infrastructure, specifically in the operations of baggage handling systems in airports, and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth, and thrive on achievement?

At Vanderlande, we are seeking passionate and ambitious people, capable of making a positive impact on the quality of our service delivery to our customer by ensuring a high-performance baggage flow operation for the entire airport, while developing a prosperous career in a fast-paced international environment.

Your position

As IT Technician, you will be responsible for all IT infrastructure, monitoring and end-user support (Server hardware, network and system infrastructure and room, operating system, backup solutions, etc.). Your responsibility is to provide Level-1 and Level-2 service support.

As IT Technician, you will ensure the delivery of the planned preventive maintenance over the systems as well as the problem items and the changes that may require. Furthermore, you will support the team with the network cabling, incidents and other relative tasks.

In this function, you will constantly collaborate with other engineers of ICT team. You will report to the IT Infrastructure Team Lead.

Your responsibilities

• Setting up workstations with computers and necessary peripheral devices (routers, printers, workstation, videowalls and monitors etc.)
• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Installing and configuring appropriate software and functions according to specifications
• Installing new cables for the related devices in the field (cameras, workstation etc.) and make sure they are working properly
• Providing orientation and guidance to users on how to operate new software and computer equipment
• Organizing and completing upgrades and maintenance in coordination with other teams
• Performing troubleshooting to diagnose and resolve the problems (repair or replace parts, debugging etc.)
• Maintaining tickets of repairs and fixes and maintenance schedule
• Identifying computer or network equipment shortages and place orders
• Performing installation, assembly, maintenance and troubleshooting of CCTV cameras, computers, I/O units (keyboard, mouse, handheld terminal, etc.) and other field IT equipment.
• To ensure the continuity of service functions, working in close collaboration with the Shift Operations Team and Maintenance Team, other engineers from the IT team, and the engineers/specialists of the Global Service Desk Levels 1, 2, 3, and 4, and following the instructions provided.

Your qualifications and skills

As an enthusiastic IT infrastructure technician you have the following skills:

• Diagnostic and problem-solving skills
• Communication ability
• Safety awareness
• Teamwork & cooperation with other teams
• Customer orientation/service provision
• Attention to detail
• Time-management skills

You should also have:

• High school / vocational degree in computer sciences or related field (University degree is a plus)
• Proven experience as IT Technician or relevant position
• 3+ years of experience in computer networks and systems maintenance
• Good knowledge of internet security and data privacy principles
• Good knowledge of cabling and data connections on network
• Network (Cisco devices), Virtualization (VMware), Windows Servers and OS knowledges are preferrable
• Residing at commuting distance to Istanbul Airport

Our company

Vanderlande is the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market, for main players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including one of the largest e-commerce leaders providing logistics, payments, hardware, data storage, and media solutions, which seamlessly integrate innovative systems, intelligent software and life-cycle services.

If you aspire to a position of responsibility – and want to make a difference by facilitating the delivery of what matters most to consumers, passengers and businesses – then the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be connected to our dedicated people, build strong relationships and rise to the challenge of industry-leading projects.

You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfil your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools and support, so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries.

To achieve our collective goals, you will have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins…

Your application

So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, then you may apply now by completing the application with your CV and covering letter.

Diversity & Inclusion Disclaimer

Vanderlande is an equal opportunity employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.