As an IT Technician you will be responsible for providing essential technical support and maintaining IT systems and equipment. Your role includes troubleshooting IT issues, ensuring hardware and software functionality, and assisting colleagues with their IT-related needs.
Key Job Responsibilities:
Provide technical support to colleagues for IT hardware and software problems.
Diagnose and resolve IT issues, escalating complex problems when necessary.
Assist in the maintenance and management of IT infrastructure and devices.
Install, configure, and update software applications and operating systems.
Conduct regular system checks, backups, and software updates.
Keep records of IT equipment, licenses, and inventory.
Collaborate with the IT team to implement security measures and protocols.
Assist colleagues with IT-related inquiries and offer training as required.
Monitor the performance, security, and data integrity of IT systems.
Participate in IT projects, including system upgrades and technology rollouts.
Stay informed about emerging technology trends and provide recommendations.
Document IT processes, procedures, and technical guidelines.
Support in the procurement and evaluation of IT hardware and software.
Assist in IT-related documentation and reporting tasks.
Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
Adhere to the company’s environmental, health, and safety procedures and policies.
Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates nearly 140 hotels across some 80 locations.
It has several distinct hotel brands, including Grand Millennium, Millennium, The Biltmore, M Social, Studio M, M Hotel, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States.
Its properties are in key getaway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR is ideal for both business and leisure travellers.
M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited, and is a member of the Hong Leong Group.
