Boardroom Appointments - Global Human and Talent Capital

IT Technician

Boardroom Appointments - Global Human and Talent Capital  •  South Africa (Onsite)  •  2 months ago
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Job Description

IT Technician

Minimum Requirements:

  • 2-3 years of relevant work experience in installations, support, and training ideally on POS and/or fingerprint readers.
  • Diploma or Bachelors degree in Information Technology or related field.
  • Drivers License and own vehicle.
  • Technical troubleshooting (in person or remote)
  • Proficiency in remote support tools and techniques
  • Skills and knowledge in Operating Systems, Hardware knowledge, Software applications and Networking
  • Knowledge of basic security practices
  • Documentation, Backup, and recovery skills
  • Excellent customer service, stakeholder management and communication skills, solutions-focused, teamwork and collaboration skills.

Responsibilities:

Technical Support
  • Provide timely and effective technical support to end-users, resolving hardware and software issues in line with customer SLA.
  • Manage the ticketing system by prioritizing, categorizing, and assigning support requests.
  • Collaborate with teams to coordinate technical issue resolution efforts, ensuring minimal disruptions to operations.
  • Ensure technical assistance is provided to key clients and employees.
  • Provide after-hours support when necessary.
Maintenance
  • Keep up to date with system information testing, changes, and updates.
  • Provide effective installation, configuration, maintenance, troubleshooting, and training on relevant hardware and software systems.
  • Ensure technology equipment is delivered and relocated as needed.
Documentation and Reporting
  • Document hardware and software changes.
  • Maintain asset inventories.
  • Create reports on support activities, equipment status, and system performance.



Boardroom Appointments - Global Human and Talent Capital

About Boardroom Appointments - Global Human and Talent Capital

Boardroom Appointments is a global specialist in Recruitment, Contract Staffing, Project Staffing, Temporary Employment Solutions, Training, HR Consultancy and Expatriate Mobility that operates extensively in Africa, EMEA, America, and Europe.

We have been industry leaders since 1989. Our dynamic team of recruitment and labour professionals has serviced hundreds of clients and placed thousands of candidates in various industries across the globe. We have gained invaluable insight and experience into global market trends and human resource workings.

We have specialized divisions that enhance our ability to service all clients in the following industries:

- FMGC

- Finance, Banking and Insurance

- Manufacturing and Processing

- Oil and Gas, Mining, Engineering and Construction

- Medical, Pharmaceutical and Health Care

- Logistics and Supply Chain

- Information Technology, Media and Telecommunications

- Waste Management and Sanitation Services

- Renewable and Alternative Energy

- Retail and Commercial Property

- Agriculture and Production

- Government and Public Services

- Call Centre and Customer Support Services

Today, Boardroom Appointments has a global candidate database and network, servicing clients around the world with all their Human Capital needs.

This experience allows clients to rely on us FULLY for all their talent needs, both permanent and temporary, while they focus on their core business.

We custom design solutions to perfectly fit our client's recruitment needs and form long-lasting relationships based on quality service and flawlessly fulfilled deliverables.

Our team is comprised of passionate and driven individuals who strive to maintain the best and most professional service to our clients.

We are focused, passionate, and we love what we do.

Industry
Unknown
Company Size
51-200 employees
Headquarters
Bedfordview, ZA
Year Founded
1989
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