Job Description

We are seeking IT Technical Support Intern to play a key role in supporting IT related issues in business ideas. The technician will provide Tier 1 and 2 support to all divisions of Leon’s Group including associates, contractors, or any other individuals as required. This includes but is not limited to OS, Hardware, Application, Printer Support, Set-Up, Facilitation, Etc.

This role is designed for a student who is currently enrolled in a post-secondary work-integrated learning program and ready to start their internship as IT Technical Support.

Location: North York, Toronto, ON – Fully On-site

Work Term: 16 weeks (paid internship placement)

About Us:

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement.

Responsibilities:

Professional Attribute

• Demonstrate Accountability and Respect
• Accept feedback positively
• Build confidence and professional
• Punctuality is essential
• Ensure timely delivery of projects and milestones
• Demonstrates initiative by going beyond assigned tasks to add value to the team.

Attention to Detail

• Focuses on correctness of assigned tasks
• Learns to follow standards and best practices
• Build confidence and professional

Ability to Learn

• Learns quickly through direction and feedback
• Actively builds foundational skills
• Benefits from structured learning and mentorship

Technical Skills

• Demonstrate foundation knowledge in Hardware and Application
• Benefits from structured learning and mentorship
• Ability to create good technical documentation for ongoing support.

Requirements:

• Excellent oral and written communications
• 0-2 years of experience in IT tech support / helpdesk position.
• Knowledge on one of more of the below technical skills
• PC hardware and software knowledge
• Extensive knowledge in Microsoft Windows Desktop environment
• Support Active Directory, Configuration and Policies, User administrations
• Printer connection/configuration
• Mobile device hardware and application

We offer:

• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
• Continuous, quality education and training on our products and sales techniques

Compensation:

The starting hourly rate for this position is $18.00.

Additional Information:

• Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to recruitment@leons.ca.

How to Apply:

If you’re ready to bring your expertise to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.