Tchibo

IT Tech Lead - B2B CRM Solutions (m/f/d), Bucharest (Romania)

Tchibo  •  Hamburg, DE (Remote)  •  1 day ago
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Job Description

Digital. Inspiring. Unique.

Tchibo is one of the ten largest eCommerce companies in Germany. We could never have attained this standing without the courage to constantly rethink the old ways. In the digital world at Tchibo, we work with the latest technologies to develop sustainable and effective solutions. Do you want to help us do this? Enrich our team with your fresh ideas!

Join us as a IT Tech Lead - B2B CRM Solutions (m/f/d) in one of our dynamic, cross-functional teams that are organized around our business processes. You'll be the owner of SAP backend processes for the developing Tchibo business online shop.


In this role, you'll be technically responsible for the completion and going live of the MVP implementation within the current architecture using SAP OMF, SAP CRM (on premise) and SAP S4/HANA Retail (on premise) as the central systems. Afterwards, you'll transition the technical processes into a future-proof architecture. You'll act as a sparring partner for the business, prioritizing business requirements and technical adjustments.

Your tasks: You make the difference with us.

Responsabilities:

  • Working closely with the tech team, which is responsible for the customer, marketing, loyalty, and B2B CRM processes across the company
  • Taking responsibility for B2B sales processes in the tech area with the launch of a new Tchibo business online shop for coffee machines, coffee, and non-food products, integrating SAP Order Management Foundation, SAP Subscription Billing, SAP CRM, SAP S/4HANA, and SAP Emarsys
  • Driving the transformation of B2B sales processes into a future-ready and modern IT landscape based on our Google Cloud Platform (GCP) and SAP systems/SAP Cloud Services and other cloud solutions
  • Coordination and consultation in our tech area closely with the business the B2B sales processes
  • Driving Agentic AI Cases for the B2B sales business – previous experience is a plus
  • Troubleshooting and coordination of resolving system issues

Your profile: You keep reinventing us.

Requirements:

  • You have a successful university degree focused on IT or an equivalent qualification.
  • You have at least 7 years of project experience in the IT field, particularly with service-oriented architecture and SAP technologies, including experience with one or more of the following solutions and services: SAP S/4HANA, SAP Emarsys, SAP CRM, SAP Order Management Foundation (OMF), SAP Subscription Billing, and SAP Business Technology Platform (BTP).
  • You bring an open mindset and a strong interest in AI
  • You possess a strong understanding of customer relationship management and customer experience, which is essential for bringing in your own ideas, shaping discussions, and driving the topics forward.
  • Your strengths include conceptual and analytical skills combined with a structured working style that allows you to approach cross-functional issues with clarity and efficiency
  • You are eager to demonstrate responsibility and ownership in your work, while maintaining a hands-on mentality that drives projects forward
  • Your strengths are in stakeholder management and building trusted relationships across the business and tech area
  • Fluency in English (written and spoken)

Your benefits: Together we stay different.

  • Work-Life Balance Flexible, hybrid working policy with 26 vacation days + your birthday off.
  • Benefits Monthly transport allowance (80 RON/month), meal tickets, and health/life insurance.
  • Personal Perks Free Tchibo coffee for home, and the chance to work on cutting-edge technology in a dynamic environment.
  • Innovative Work Environment We are a forward-thinking team where creativity and innovation are encouraged. You will collaborate with talented professionals and contribute to building Tchibo Tech, shaping the future of our technology landscape.
  • Inclusive Culture A diverse and inclusive workplace where your unique perspectives and ideas are valued, fostering a culture of collaboration and mutual respect.
  • Impactful Work Our meaningful projects make a real difference, driving positive change and contributing to the success of Tchibo.

Ready to join us?

If you’re ready to take on this exciting challenge, apply now! It's super fast: register, upload attachments - done.

Let’s have a chat recruiting.tech@tchibo.ro.

ID 58265

Tchibo

About Tchibo

Warum Tchibo so erfolgreich ist? Weil wir niemals stillstehen. Wir sind stolz auf unsere Tradition, aber erfinden uns immer wieder neu. Deshalb überraschen wir unsere Kunden mit innovativen Ideen – von Spülbürsten aus recycelten Kaffeekapseln bis hin zu Kinderkleidung zum Mieten.

Wir bei Tchibo sind alle verschieden, aber teilen eine Leidenschaft: Wir wollen gute Ideen noch besser machen – in allen Unternehmensbereichen. Ob als Azubi in einer unserer Filialen, als Trainee im Marketing, als Kommissionierer in der Logistik, oder als Teamleiter im E-Commerce: Uns alle verbindet der Wille, Unmögliches möglich zu machen. Daran wachsen wir und entwickeln uns weiter – beruflich und persönlich.

Rund 12.100 Mitarbeiter weltweit – davon 7.900 in Deutschland – arbeiten jeden Tag daran, Freude ins Leben unserer Kunden zu bringen. Egal, in welchem Bereich: Wir bei Tchibo sind stolz darauf, dass wir immer neugierig bleiben und nie bequem werden.

Wir geben viel – und bekommen viel zurück, denn wir übernehmen Verantwortung füreinander. Vertrauensarbeitszeit, Gesundheitsförderung, Teilzeitarbeit, Sportkurse und Kinderbetreuung – Angebote, die für uns selbstverständlich sind. Weil wir gemeinsam viel erreichen wollen, fördern wir die Stärken jedes Einzelnen mit individuellen Aus- und Weiterbildungsangeboten.

Wo auch immer du gerade stehst: Bei Tchibo kannst du mit deinen Ideen Gutes besser machen. Wir bleiben anders. Du auch?

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Hamburg, DE
Year Founded
Unknown
Website
tchibo.com
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