BioCatch

IT Team Lead

BioCatch  •  Tel Aviv, IL (Onsite)  •  20 hours ago
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Job Description

BioCatch, a leader in Behavioral Biometrics, leverages machine learning to analyze digital behavior, ensuring secure online experiences. Trusted by 32 of the world’s top 100 banks and 210 financial institutions, BioCatch Connect™ helps combat fraud, drive digital transformation, and strengthen customer relationships. Backed by an industry-led Client Innovation Board (including American Express, Barclays, Citi Ventures, and National Australia Bank), BioCatch pioneers cutting-edge fraud prevention solutions with 80+ patents and over a decade of expertise. For more information, please visit www.biocatch.com.

We are looking for a talented and experienced IT Team Lead to lead our Global IT operations, manage and develop our IT team, and drive the growth of our IT capabilities. This role combines hands-on technical expertise with people leadership and operational responsibility in a fast-paced global environment.

Description:

  • Lead, mentor, and develop IT team members while fostering a high-performance and service-oriented culture
  • Maintain and develop BioCatch’s global IT assets:
  • Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc
  • MDM: Manage Windows endpoints through Microsoft Intune, including device configuration, compliance policies, application deployment, and lifecycle management
  • Work closely with IT Procurement
  • Run a high-class efficient help desk to support our hardworking end-users and delight them with everything they need
  • Work closely with Operations, DevOps and Security teams to implement our access policy
  • Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
  • Systems’ implementation and integration projects
  • Our technology stack includes:
  • Microsoft 365, Azure-based identity and access services, Microsoft Entra ID, Mac OS, Windows, networks (VLANs, firewalls),
  • Wi-Fi, Cloudflare ZTNA

Requirements

  • 3+ years of hands-on IT experience in a corporate/enterprise environment, preferably within a large or global organization
  • Experience in an IT leadership role
  • Experience mentoring team members or leading IT professionals
  • Demonstrated experience leading IT projects, initiatives, or cross-functional efforts
  • Excellent service mindset
  • Extensive experience managing Windows endpoints in Microsoft Intune, including device provisioning, policy management, software deployment, and compliance enforcement. Experience supporting Mac devices is an advantage
  • Experience with Microsoft Entra ID and Azure-based identity and access management services
  • Experience with AI platforms administration
  • Advanced enterprise network management and configuration (Wi-Fi & Ethernet, Corp & Guest, VLANs, APs, Switches, Firewalls)
  • Microsoft Entra ID and enterprise application management expertise
  • Identity & SSO protocols: SAML, OIDC, SCIM
  • Software tools and other systems: Microsoft 365, JIRA, Salesforce, Teams, Cloudflare ZTNA…
  • Familiarity with VC rooms setup and management
  • Ability to lead implementation projects from the planning phase to production
BioCatch

About BioCatch

BioCatch prevents financial crime by recognizing patterns in human behavior.

We continuously collect more than 3,000 anonymized data points – keystroke and mouse activity, touch screen behavior, physical device attributes, and more – as people interact with their digital banking platforms. With these inputs, our machine-learning models reveal patterns in user behavior and provide device intelligence that, together, distinguish the criminal from the legitimate.

Today, more than 30 of the world's largest 100 banks and 287 total financial institutions deploy our solutions, analyzing 16 billion user sessions per month and protecting 532 million people around the world from fraud and financial crime.

Fraud is incessant, pervasive, and ever-evolving. It’s relentless. And that's why, at BioCatch, we fight to make banking safer every day.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
New York, NY
Year Founded
2011
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