Monnit Corporation

IT Systems & Help Desk Administrator

Monnit Corporation  •  Salt Lake City, UT (Onsite)  •  5 months ago
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Job Description

Location: Salt Lake City, UT and Kaysville, UT

Environment: Full-Time

Compensation & Benefits: Competitive salary, health benefits, PTO, holidays, retirement program

About the Role

We are looking for a reliable, service‑oriented IT Systems & Help Desk Administrator to support the day‑to‑day technology needs of our Salt Lake City and Kaysville facilities. This role is focused on end‑user support, system maintenance, and keeping technology running smoothly for both offices. You will be the first line of support for our teams - helping employees stay productive, minimizing downtime, and keeping daily operations running.

The ideal candidate enjoys solving technical problems, supporting users, and working in a fast‑paced environment where technology directly supports operations.

Key Responsibilities

  • Provide daily IT support for employees, workstations, printers, and devices
  • Respond to help desk tickets and resolve technical issues promptly
  • Set up new user accounts, permissions, and workstation configurations
  • Support Windows desktops, laptops, and basic network connectivity
  • Assist with Microsoft 365, email administration, and password resets
  • Install software, apply updates, and perform system maintenance
  • Maintain IT asset inventory and basic documentation
  • Escalate complex infrastructure issues when needed

Preferred Experience

  • 2–4 years in IT support, help desk, or system support role
  • Experience with Windows OS, user support, and hardware troubleshooting
  • Basic understanding of networking, printers, and device connectivity
  • Experience supporting users in an operations or manufacturing setting
  • Strong communication and customer support mindset

Nice to Have

  • Active Directory / Microsoft 365 admin experience
  • Basic knowledge of servers or virtualization
  • Exposure to ERP or production support systems

Why This Role Matters

This position plays a key role in keeping teams connected and minimizing downtime. Your work helps employees stay productive, supports production continuity, and contributes to a dependable and responsive technology environment. This is an excellent opportunity for an IT professional who enjoys hands‑on problem solving and wants to continue building real‑world technical experience.

How to Apply

Please submit your resume to careers@monnit.com. We welcome candidates who enjoy supporting users, learning new systems, and growing their IT career in a collaborative, operations‑focused environment.

Monnit Corporation

About Monnit Corporation

At Monnit, we aim to bridge the gap between industry and technology through the Internet of Things by empowering businesses with low-cost, simple sensor solutions to monitor anything.

As a leader in the creation of ready-to-use, self-installable, low-cost wireless sensor solutions for commercial and industrial use, Monnit’s sensing solutions can be used by anyone wanting to:

« Remotely monitor a variety of variables (i.e., temperature, motion, humidity, vibration, etc.);

« Receive alerts based on user-defined conditions;

« Develop a higher understanding of their business; and

« Prevent unnecessary waste.

Our goal is to save you as much time, money, and headaches as possible by alerting you via text, email, and/or phone call when something goes wrong, potentially saving you thousands of dollars in damages to produce, inventory, infrastructure, and more.

Monnit products are fully tested, FCC, CE, and IC compliant for use anywhere in the world.

Recognized as a Top 50 IoT Solutions Provider for Channel Partners.

Industry
Unknown
Company Size
11-50 employees
Headquarters
Salt Lake City, UT
Year Founded
2010
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