This advert is open to current redeployment Suffolk County Council staff only
At Suffolk County Council, collaboration is at the heart of what we do. As a Systems Engineer in the IT Team, you’ll work with colleagues, partners, and communities to build trust, share ideas, and deliver services that make a lasting impact.
Reimagine the possibilities.
Your role and responsibilities
This is a technical support role underpinning the Adult Social Care and Public Health & Communities & Public Safety directorates. As such, you will need to be a strong communicator with solid, demonstratable troubleshooting abilities. Knowledge of the ITIL best practice framework, coupled with a proven background in supporting line of business applications and associated technologies.
Although the role is mainly BAU support, both Suffolk County Council and IT are fast changing environments so there are always opportunities to collaborate with the wider teams implementing new technologies.
You will need
It would be desirable to have previous experience of LiquidLogic and packaging in Systems Centre Configuration Manager (SCCM), but by no means essential as training will be given.
You can view a full list of requirements in the Job and Person Profile, please see the how to apply section below. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
The IT Service, as part of the Corporate Services directorate, provides and supports Suffolk County Council’s technology requirements. You will be working alongside experts in network, server, storage, applications, devices, cyber security and first line support. The IT Service supports colleagues across the organisation to get the most from their technology provision within a flexible working environment. We work from Endeavour House in Ipswich and the expectation is that you'll be in the office at least 2 days per week.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Tam Sedgwick for a casual conversation. You can contact them by calling 01473 265809 or emailing tam.sedgwick@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the ‘Person Profile’ section of the JPP.
Step 4 - Upload a CV (Curriculum Vitae) (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page
Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AIto understand what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412 You can find examples of possible adjustments on our Reasonable Adjustment pages
Closing date: 11.30pm, 2 July 2026.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)
Reimagine the possibilities.
As one of the largest employers in Suffolk, we have a huge variety of exciting careers to offer people as keen to make a positive impact on the world around them as we are.
As a modern, flexible, and effective council, we’re driven to make a difference to the environment, the communities we serve, and the careers of our people. We explore innovative ways to encourage, respect, and enable everyone to be the best they can be.
By creating meaningful connections with our people and our partner organisations, we’ve built a culture of mutual collaboration, trust, and respect where everyone is supported to be their authentic selves.
We aim to inspire and empower. To improve and evolve. To develop and innovate. To take pride and ownership of the world around us and ensure that we leave a positive and lasting legacy. That’s why it’s time to reimagine a career with the council and take a fresh look at what we can offer you.
