As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust
Work Experience –
a. IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment.
b. Knowledge of networks (i.e.: Network Switches, TCP/IP, Packet Capture Software).
c. Knowledge of VMware and Microsoft Server environments.
d. Experience with Microsoft SCCM and Active Directory.
e. Experience Supporting O365 including Outlook and MS Teams.
f. Experience investigating and resolving help desk service requests and use of help desk software.
g. Experience in a manufacturing environment
h. Understanding of VLAN concepts and configuration.
i. Understand the concept of PowerShell commands
j. Familiarity with Wireless technologies (Aruba, Aerohive and Cisco)
k. Familiarity with traffic capture techniques and software.
l. Understanding of DHCP, vLans, and SSH protocols.
a. Must be Windows Operating Systems literate. Desktop and server.
b. Veeam backup experience is a plus
c. Must have strong organizational skills to handle numerous details, deadlines, and requests.
d. Must have the ability to adapt to and work effectively and independently in a fast paced, multitasking environment.
e. Must be able to evaluate and prioritize tasks for efficiency and completeness.
f. Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.
#LI-VP1
PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.
PCA is the third-largest producer of containerboard in the United States and a leading producer of uncoated freesheet in North America.
PCA’s net sales for 2025 were $9 billion. The company’s corporate headquarters are located in Lake Forest, Illinois. We have approximately 16,800 employees with operations throughout the United States including ten mills and 91 corrugated product plants & related facilities.
PCA’s Paper segment operates under the trade name Boise Paper, a Division of Packaging Corporation of America. We manufacture and sell white papers, including both commodity and specialty papers.
PCA combines great products with a creative and knowledgeable total-service team to provide ideas and solutions for any packaging need: "When you choose Packaging Corporation of America, you work with people who do the right things for each other and for our customers. We believe in utilizing the power of strong collaborative relationships, bound by the trust we have earned, to deliver innovative packaging solutions and an outstanding service experience."
