Job Description

Location: Queens County,New York,United States

We are seeking an IT Systems Engineer to join our Infrastructure Services team and help support the technology platforms that power our corporate, retail, and digital operations. This role is responsible for maintaining a secure, reliable, and scalable hybrid infrastructure while contributing to the ongoing modernization of our technology landscape.

As part of the Infrastructure Team, the IT Systems Engineer will support a diverse environment spanning cloud and on-premises technologies, enterprise applications, networking, security, and workplace services. This role will also play a key role in cloud adoption initiatives and continuous improvement efforts as the organization evolves toward a more cloud-centric operating model.

Responsibilities:

• Support and maintain a hybrid infrastructure environment spanning cloud and on-premises platforms, ensuring reliability, performance, and security.
• Administer core infrastructure services including servers, virtualization, storage, networking, Microsoft 365, and workplace technologies.
• Provide infrastructure support for key business platforms, including Microsoft Dynamics, Salesforce, and related enterprise applications.
• Monitor, patch, upgrade, and troubleshoot infrastructure systems while maintaining operational documentation and standards.
• Support cybersecurity, vulnerability remediation, compliance, and business continuity initiatives, including backup and disaster recovery processes.
• Participate in infrastructure modernization projects, cloud adoption initiatives, and continuous improvement efforts through automation and standardization.
• Independently manage and maintain day-to-day IT infrastructure operations, ensuring optimal system performance, reliability, and availability.
• Troubleshoot, diagnose, and resolve complex technical issues with minimal supervision, ensuring timely resolution and minimal business disruption.
• Participate in infrastructure projects, system upgrades, and technology modernization initiatives to support evolving business needs.
• Maintain and support secure, stable and scalable enterprise infrastructure platforms, adhering to established security standards and best practices.
• Provide technical guidance, mentorship, and knowledge sharing to junior team members, supporting their professional development and technical capabilities.
• Continuously evaluate emerging technologies, enhance technical expertise, and support the organization's transition toward a cloud-first infrastructure strategy.

Qualifications:

Technical:

• VMWare, vSphere & ESXi management
• MS Active Directory (GPOs, Printer mgmt., DHCP, DNS, etc.)
• Veeam backup and replication software
• VPN & Trugrid remote computing software
• EMC Storage Area Network (SAN)
• Office365 cloud email and office products
• VMWare Workspace ONE/Airwatch mobile device management software
• Knowledge of Linux system administration

Other Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Information Systems, or a related field.
• Approximately 4 years of professional experience in Systems Administration, Systems Engineering, or Infrastructure Engineering roles.
• Experience supporting hybrid cloud and on-premises environments.
• Experience with Microsoft-based workplace management environments.
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and collaboration skills.

SALARY RANGE: $80,000 - $100,000

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

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