Job Description

About John Holland

At John Holland, our purpose is simple – we transform lives with everything we do.

We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that’s up for the challenge of transforming lives for good.

About IT at John Holland

We’re transforming the way technology powers the construction industry, combining AI with cutting-edge cloud and IT infrastructure. Our IT team sits at the heart of this change - building resilient systems, delivering secure and scalable technology, and creating AI-driven solutions that spark innovation. With a focus on data-driven insights and seamless digital experiences, we’re shaping the future of IT in a fast-evolving construction industry.

Join our Systems and Endpoint team and help shape the future of TechOps at John Holland. Embracing DevOps principles and best practices, we leverage Infrastructure-as-Code (IaC) and CI/CD pipelines to automate, scale, and streamline our infrastructure. You’ll play a key role in managing the adoption of new solutions, strengthening endpoint security, supporting cloud-driven initiatives, and delivering a seamless, high-performance experience across the organisation.

Are you up for the challenge?

We are currently seeking an experienced IT Systems Engineer to join our IT team based out of the Flinders Gate office in Melbourne.

You will be responsible for supporting planning, design, and implementation of changes to the Azure and AWS infrastructure to improve functionality, automation, reliability, resiliency, performance, security, and efficiency, in order to support the core applications and services across different business units.

As a member of the team, you will work closely with Level 3 and Level 2 support to assist troubleshooting and help identify resolutions, as well as partnering closely with stakeholders and third-party vendors to implement improvements or resolve issues.

About the Role

• Administration and management of a large and complex hybrid AD, Azure AD and AWS environment
• Management of extensive M365 implementation and continued migration and adaption of M365 tools
• Assist in the development of best practices, support knowledge transfer, events and serve as the overall technology evangelist
• Ensure documentation for all configurations, standards & procedures and automate where possible
• Provide on call support for two weeks per year, via a managed rotation plan outside of business hours
• Knowledge transfer within ICT and John Holland business groups, ensuring successful adoption and usage of solutions
• Ensure all ICT services adhere to John Holland Security, Governance & Risk policies and procedures
• Plan, manage, support, and complete service migrations for John Holland Group.
• Build and maintain relationships with Product Management and Product Engineering teams to develop a deeper understanding of solutions
• Perform all duties in accordance with John Holland policies, processes, systems and procedures

About You

You will ideally have tertiary qualifications in Computing or a related discipline, as well as extensive experience with core Microsoft server products, including Active Directory (on prem and Azure AD), Exchange, IIS, Office 365, and SQL Server.

You’ll have experience in supporting Azure services at scale, and supporting Enterprise applications in large organisations, along with hands-on experience with Intune/Onprem Hybrid environment. Experience with AWS, PowerShell, Python, WSL or Bash is a bonus.

You’re someone who manages your time well, takes a logical approach to problem solving, and brings a design and automation mindset – anything that can be automated, should be automated. Your strong attention to detail and ability to work through issues calmly and efficiently will make you a valued part of the team.

As part of the team, you can help us transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.