Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed.
We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us.
Ardent is looking for an IT Systems Engineer (ITSE) to join our dynamic team supporting the Department of Justice.
This is a full-time, on-site position in one of the following locations: Norfolk or Richmond, Virginia; Washington, D.C.; Baltimore, Maryland; Tampa, Jacksonville, or Miami, Florida; Mobile or Birmingham, Alabama; St. Louis, Missouri; Springfield, Illinois; Atlanta, Georgia; Charlotte, North Carolina; or Columbia, South Carolina.
As an ITSE, you will play a pivotal role in provisioning, safeguarding, and maintaining system infrastructure. Working within an Agile environment, the person in this role will be responsible for maintaining IT infrastructure, troubleshooting system architecture, addressing defects and bugs, and implementing technical solutions. In addition, providing system security support by addressing system configuration and security vulnerabilities will be vital.
In ad-hoc situations, you will have the opportunity to develop data-driven solutions by leveraging front-end and back-end languages such as HTML, JavaScript, Java, and Python in support of operations and national security events. Your expertise will be critical in providing guidance for IT systems frameworks, ensuring best practice architecture design, IT solutions, and coordinating with subject matter experts to deliver outstanding IT solutions. A successful System Engineer should be a skilled technical expert with a strong focus on security, problem-solving, and communication all while maintaining a proactive approach to system management and support.
Primary Responsibilities:
Technical Proficiency: Strong knowledge of various Windows OS versions (e.g., Windows Server, Windows 10/11), including installation, configuration, and troubleshooting. Familiarity with tools like Windows Performance Monitor, Event Viewer, and third-party monitoring solutions to analyze system performance and troubleshoot issues. Understanding of backup solutions and disaster recovery processes.
Problem-Solving & Analytical Skills: Ability to diagnose and resolve complex system issues, such as hardware failures, application crashes, or network connectivity problems. Skilled in identifying the underlying causes of issues and applying long-term solutions rather than quick fixes.
Security Knowledge: Understanding of security protocols (encryption, authentication), best practices, and tools like Windows Defender, firewalls, and other Windows services. Interface with the Information System Security Officer (ISSO) and other DOJ business units in addressing system risks and vulnerabilities.
Compliance & Documentation: Regulatory Compliance Ensuring that all systems and processes adhere to industry regulations and organizational policies. Maintaining accurate documentation for configurations, procedures, and incident resolutions to ensure transparency and continuity.
Adaptability Adaptability in the face of demand change, setbacks, and transitions.
Requirements:
Recommended Qualifications:
Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.
Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.
For nearly 20 years, Ardent has served this country by delivering award-winning security and defense technology solutions. Our clients' missions range from medical evacuation in overseas theaters to border protection to port security. They trust Ardent to guarantee quality, reliability, and responsiveness.
The Ardent Team is the underpinning of our success. Our IT professionals specialize in large-scale situational awareness, geographic visualization, cloud, and information sharing technologies.
Ardent inspires its employees to love their jobs. We can help you grow your career by connecting you with our top-notch professionals on challenging projects. We actively mentor and equip our employees to be thought leaders in their fields, and we offer competitive salaries and benefits, including financial rewards for excellence.
If you like a fast-paced environment where insights are valued and innovations encouraged, then we want to meet you. Please visit our Career Portal [url: http://www.ardentmc.com/careers] to discover opportunities at Ardent.
