• Gather and document business requirements for ordering and payment systems.
• Analyze existing processes and identify opportunities for improvement.
• Collaborate with developers to ensure accurate implementation of requirements.
• Support system testing, validation, and troubleshooting activities.
• Business Operational Support
• Maintain documentation
• Act as a liaison between business users and technical teams to ensure alignment.

Qualifications and Skills

Basic Qualifications

• Students with Bachelor’s degree, in Business Administration or MIS or Computer Science/Information Technology or equivalent
• Self-starter - Ability to work independently and in a team environment.
• Self-motivated, adaptable, must be proactive and be able to deal with ambiguity.
• Strong analytical and logical problem-solving skills.
• Strong organizational and project management skills.
• Demonstrate leadership and influence skills including strategizing and driving change across multiple group and departments.
• Strong written and verbal communication skills including the ability to illustrate complex business and technical ideas and communicate findings and recommendation to all level of management and working level resources.
• Excellent communication skills especially in English– both written and verbal with the ability to communicate and work with Global team.
• Ability to identify/analyse problems, design solutions, write a design document for IT counterpart to develop the solutions.
• Ability to drive continuous improvement, produce cross-functional integrated operational process and drive processes to execution.
• Experiences with Oracle ERP eBusiness suite applications will be added advantage, but not essential.

Preferred Qualifications

• Experience with PL SQL, Oracle ERP system is a plus