At United Federal Credit Union, technology plays a vital role in delivering exceptional experiences for our members and employees. We're looking for an experienced IT System Reliability Manager to lead a team responsible for maintaining the availability, performance, and stability of our technology environment while driving continuous improvement across systems, applications, and infrastructure.
As the IT System Reliability Manager, you'll oversee operational support, incident management, system monitoring, disaster recovery readiness, and technology lifecycle initiatives. You'll collaborate with business and technology stakeholders to ensure our systems remain secure, reliable, and aligned with organizational goals.
The ideal candidate is a collaborative leader who thrives in a fast-paced environment and brings a strong combination of technical expertise, strategic thinking, and people leadership. You have a passion for solving complex problems, improving operational performance, and building high-performing teams.
Why Join United?
At United, you'll have the opportunity to make a meaningful impact while working alongside talented professionals who are committed to serving our members and communities. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration, innovation, and continuous improvement.
EOE/Vets/Disability
Empowering our Members to achieve financial success and brighter futures. Federally Insured by NCUA. Equal Housing Lender.
We’re a Member-owned, non-profit credit union on a mission to advance opportunities for a better life in Central Texas. We believe in making financial health a reality in our community so that every person has the tools and guidance to achieve their financial goals and dreams. Simply put, our philosophy is “people helping people,”, especially in our focus areas of education funding, job access, and affordable housing. Real results are delivered daily, in every interaction, with the excellent customer service our Members love us for.
Our commitment extends to promoting financial inclusion, equity, and economic opportunity for our community. UFCU has made a public pledge to advance diversity, equity, inclusion, and belonging. We value diversity, and in our organization, everyone can expect to feel valued, safe, included, and respected. (You can read more about what makes us different here.)
We rely on our employees to put our worthy mission into action, and we treat them with the love they deserve! Our employees maintain a healthy work/life balance, which includes competitive compensation, health care, generous paid time off, continuing education support, 401(k) matching, family leave, and much more. Employees get 32 hours of paid time off every year to volunteer with organizations they believe in.
In fact, we have won awards for being a great employer—“Exceptional Workplace Award” (Gallup), “Best Places for Working Parents” (Early Matters Greater Austin), and “Innovative HR Teams award” (HRT), to name a few. We have also won several regional business awards for our outstanding financial services.
