IT System Engineer - Madrid
Agfa Healthcare is currently looking for an IT System Engineer, based in Madrid, who will be in charge of dedicated on-site support for Clients/Contracts that require continuous support. As the first point-of-contact of Agfa on-site, the role must deliver consistent, professional and quality service.
As IT System Engineer you are responsible for:
· To fill the proper installation docs accordingly, to manage equipment in the most proper way (Service Now, reporting, acceptance test)
· Mixed work on site and remote.
· To identify and communicate risks analysis and problems
· To cooperate with the R&D to solve problems and make a proper risk analysis
· To take care of the correct forwarding of the docs to all people involved, especially the specific features of the implemented project
What you bring to the table
· Tecnico Superior en Sistemas de Telecomunicaciones o Informaticos.
· At least 2 years of professional experience in managing complex customers and hospital workflow
· Good knowledge of IT network and domain.
· Experience with Windows Server, Linux / Unix , SQL , Scripting, DNS server.
· Customer focus attitude and problem-solving skills
· Solid communications skills (oral/written) to interact effectively and professionally with both internal and external customers
· Knowledge of healthcare standards: HL7, DICOM, FHIR, Mirth is a plus
· Oracle DBA or expert in Oracle database could be a plus.
· Good language skills in Spanish and English, both written and verbally
Location Madrid metropolitan area, Spain
The Agfa-Gevaert Group develops, manufactures and distributes an extensive range of analogue and digital imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Although the company generates its entire turnover in business-to-business markets, it also contributes to your everyday life. Whenever you read a newspaper or visit a hospital, the Agfa-Gevaert Group is probably closely involved.
The Agfa-Gevaert Group strives to be the partner of choice for imaging and information systems in all the markets in which it operates. The company does this by offering leading edge technology, affordable solutions and innovative ways of working, based on its in-depth understanding of the businesses and the individual needs of its customers. To succeed, investing in innovation and delivering top quality solutions are key.
Operating in a responsible, sustainable and transparent way is as important. We are convinced that this is the right approach for the long-term success of our company.
Agfa’s headquarters and parent company are located in Mortsel, Belgium.
