Job Description

Job Location: Silverton Casino LLC - Las Vegas, NV 89139
Position Type: Full TimeGeneral

Summary of Job Duties
To provide IT support for both applications and users. Create and maintain user interfaces. To help ensure a smooth running department with minimal interruptions.
Principle Responsibilities and Duties
- Maintains the Micros POS system and perform Micros POS programming.
- Configure, deploy, and maintain computer hardware and software.
- Other programming and implementation (Lotus Notes, Visual basic, etc.) as needed.
- Performs routine backups and restores.
- Reviews various computer system logs for abnormal activity.
- Cross-trained in selected other IT functions.
- Follows SOPs and updates SOP appropriately.
- Ensures computing systems are operating in compliance with the Gaming Control Board regulations.
- Maintain a high quality of guest service according to Silverton STYLE.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with Managers.
- Maintain a positive and professional demeanor during all interactions with guest, fellow Team Members, and Vendors.
- Ability to accept performance feedback in a professional manner.
- Regular attendance to all scheduled shifts is considered an essential function of the job. Arriving on-time for all scheduled shifts is considered an essential function of the job.
- Other duties as assigned.
General Job Responsibilities and Duties
- Ability to meet with users for requirements analysis, then design and program into a working system.
- Ability to program and administer Micros POS.
- Ability to communicate with staff on a technical level.
- Ability to communicate with co-workers on a non-technical level.
- Competent in oral and written communications.
- Ability to learn computing systems from both a technical and user point-of-view.
To perform the job successfully, an individual should demonstrate the following Silverton Values:
- Character:         Always do the right thing and treat everyone with dignity and respect.
- Collaboration:    Celebrate Diverse ideas, thought and talents.
- Care:                Be KIND to yourself and each other.
- Fun:                  Our guests are here to have FUN, so we should have FUN, too.
- Excellence:       Be Amazing!

QualificationsSkills, Education & Other Requirements
- POS programming experience, specifically Micros
- College degree preferred
- Some experience in software programming
Required Work Cards
- Identification that establishes identity
- Identification that establishes the right to work in the United States
- Gaming card registration
Machinery, Work Equipment, Programs, Software, Hardware Used
- Windows Server
- Intel Based Computers/Servers
- Active Directory
- Cisco Operation Systems
- Windows 7 & 10 Operating Systems
- Software management tools
- iSeries preferred
- Micros programming
- Microsoft Office Suite
Physical Requirements of Job
Rarely – the activity is performed from 1% - 25% of the duration of the shift.
Occasionally – the activity is performed from 26% - 50% of the duration of the shift.
Frequently – the activity is performed from 51% - 75% of the duration of the shift.
Continuously - the activity is performed from 76% - 100% of the duration of the shift.
Not Applicable (N/A) – this activity is not performed during the performance of this job