Rapid Data

IT System Administrator (m/f/d)

Rapid Data  •  Federal Republic of Germany (Remote)  •  2 months ago
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Job Description

We are looking for an IT System Administrator to operate the internal IT landscape across multiple locations. This role combines hands-on system administration with operational ownership, security responsibility, and continuous improvement of IT services.

Your tasks:

IT Operations & Infrastructure

  • Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive)
  • Manage identity, access, and user lifecycle using Azure AD (Entra ID)
  • Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM
  • Operate and maintain on-prem and virtualized environments (VMware / ESXi)
  • Maintain local network infrastructure including switches and wireless LAN controllers

End-User Support & Service Management

  • Own and operate the IT service desk using Jira Service Management
  • Provide first- and second-level support with a strong focus on service quality
  • Ensure timely incident resolution and clear communication with users

Security & Compliance

  • Operate endpoint protection, email security, and firewall solutions
  • Ensure secure onboarding and offboarding processes in cooperation with HR
  • Maintain IT practices aligned with GDPR and internal security standards

Ownership & Collaboration

  • Act as the IT operations contact across all company locations
  • Collaborate closely with Technology, HR, Finance, and Operations teams

Your skillset:

  • Hands-on experience as an IT System Administrator or similar role
  • Strong experience with Microsoft 365, Azure AD (Entra ID), and Intune
  • Experience supporting Windows and macOS environments
  • Hands-on experience with Jira Service Management or similar ITSM tools
  • Understanding of IT security fundamentals
  • Experience managing IT assets, vendors, and suppliers
  • Ability to work independently with a strong ownership mindset
  • Working proficiency in german and english

What we offer:

  • Modern office spaces in Berlin with flexible remote work
  • Meaningful work as the market leader in funeral technology
  • Direct influence on the technical direction of a company in transformation
  • Dog-friendly office
Rapid Data

About Rapid Data

Rapid Data is a PE-backed market-leading software provider for the funeral service industry in Europe and is offering ERP and CRM solutions to its customers. We are continuously expanding our operations across Europe as well as creating new business initiatives in organically and via M&A to become the one-stop-shop technology platform for every funeral service provider and their partners alike. We are backed by one of the most sophisticated and prestigious Private Equity Investors globally and are entering a new stage of accelerated growth and are expanding our team of highly qualified individuals at a fast pace.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Berlin, DE
Year Founded
1989
Website
rapid-data.de
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