ATA Services - One Stop Service Solutions

IT Support_O365

ATA Services - One Stop Service Solutions  •  Bangkok, TH (Onsite)  •  2 months ago
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Job Description

Job brief

ATa Services is looking for an IT Support to provide fast and useful technical assistance on computer systems, computers & devices setup, and network. You will answer queries on basic technical issues and offer advice to solve them to make sure all operation run smoothly.

An excellent IT Support must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and problem shooting skills.

Responsibilities

  • Serving as the first point of contact for computers, devices ex. printer etc. including system and network.
  • Manage all the workstation for fully equipped and well connected to system and network all times
  • Performing troubleshooting through diagnostic techniques and relevant questions
  • Determining the best solution based on the issue and details provided by customers
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Identify and suggest possible improvements on procedures

Requirements and skills

  • BSc/BA in IT, Computer Science or relevant field
  • Proven experiences with Microsoft 365, One drive & share point.
  • Proven experience as a help desk technician or other IT customer support role for at least 1year
  • Tech savvy with working knowledge of computer setup, system and network etc.
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues
  • Proficiency in English Excellent communication skills
  • Customer-oriented
ATA Services - One Stop Service Solutions

About ATA Services - One Stop Service Solutions

ATA Services is a One Stop Service Solutions with 5 different companies. Thus, there are five divisions of expertise, which combined provide a unique one-stop solution for all your business support needs:

www.ata-services.com

– ATa Office Rental– Fully furnished offices, meeting rooms, and virtual office solutions.

has luxurious offices spaces with 2 business centers covering 2000 m² of fully furnished offices. Our offices are located on Rama IV at Green Tower on the 16th floor and at Bangna Complex Office Tower on the 11th floor.

– ATa Outsourcing– Legal & Accounting Department

www.ata-outsourcing.com

Company registration, BOI company, Licenses, Representative Office, FDA, Amity.

Accounting-Payroll / work permit and visa services

Litigation

– ATa Services Plus (Recruitment) – Recruitment and headhunting Department

www.ata-servicesplus.com

Headhunting services not only in Thailand but all Asia, Europe, USA, and others. Finding highly qualified candidates to lead your company and reach a higher success.

– ATa Marketing – Digital Marketing Services (SEO, Google ads, Social Medias, Website Design, Brochure…)

To assist you in growing your revenue and leads effectively with a strict budget. Our Marketing team will be able to tailor campaigns and strategies according to a specific target for a cost-effective solution.

– ATa Car Rental– Car rental / Leasing contracts

https://www.ata-services.com/available-cars/

If you are looking for car rental services, with or without a driver, ATa Car Rental leases cars to individuals and companies, usually on long-term contracts.

We can also offer limousine services for the day with a Toyota Alphard, with a driver at 5000 thb per day.

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Bangkok, TH
Year Founded
2008
Website
ata-servicesplus.com
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