BESTSELLER

IT Supporter

BESTSELLER  •  Onsite  •  1 day ago
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Job Description

Do you enjoy solving IT issues and helping colleagues get back to work quickly? Do you thrive in a role where good service and technical know-how go hand in hand?

We are looking for an IT Supporter to join our team in Malaga and provide IT support to colleagues across BESTSELLER. You will be based at our Malaga office, while your support will primarily take place by phone and chat. If you enjoy troubleshooting, helping people and finding practical solutions, this could be your next opportunity.

YOUR TEAM

You will join BESTSELLER TECH Service Desk, a team of nine colleagues based across Finland, Denmark and the Netherlands. Together, we support BESTSELLER colleagues with their everyday IT needs and work to make sure issues are handled quickly and consistently.

You will report directly to People Lead, Jeppe Habekost Holmstoel Rounborg, and work closely with colleagues across the team. Knowledge sharing and collaboration are an important part of how we support each other and continuously improve our way of working.

YOUR ROLE

As an IT Supporter, you will be one of the points of contact when colleagues need help with IT-related issues. Although you will be based at our Malaga office, your support will primarily be provided by phone and chat to colleagues across BESTSELLER.

Your responsibilities include:

  • providing first-level IT support and troubleshooting to colleagues by phone and chat
  • helping colleagues with IT equipment, workplace setups and everyday technical issues
  • registering and following up on support cases and ensuring relevant documentation is kept up to date
  • guiding colleagues towards relevant self-service options and sharing knowledge within the team
  • contributing to consistent support practices and improvements across the team

YOUR BENEFITS

You will take on a hands-on support role where your work directly influences the everyday IT experience of your colleagues.

You can expect:

  • a varied IT support role with contact to colleagues across BESTSELLER
  • the opportunity to work with a broad range of IT issues, equipment and systems
  • close collaboration and knowledge sharing with IT Support colleagues across countries
  • the opportunity to develop your technical and service skills through practical experience

YOUR PROFILE

You enjoy helping people and finding practical solutions to their IT challenges. You communicate clearly, work systematically and remain calm when several support requests come in at the same time.

We imagine that you:

  • have an IT support education or equivalent practical experience
  • have hands-on experience with IT support, preferably from a service desk or similar environment
  • are confident working with Windows 11 and macOS
  • have solid experience with Microsoft 365
  • communicate clearly and professionally in English, both written and spoken
  • take a service-minded approach and enjoy helping colleagues solve their IT issues

WE ARE LOOKING FORWARD TO HEARING FROM YOU

If you have any questions about the position, please feel free to contact People Lead, Jeppe Habekost Holmstoel Rounborg at +45 30 85 31 51.

Please upload your CV as soon as possible and no later than 7 October 2026. We review applications on an ongoing basis and reserve the right to close the posting once we have found the right match.

Location: Malaga, Spain

ABOUT BESTSELLER TECH

We are more than 400 people strong, located in Denmark, Spain and Rwanda. We are excited about what we do, but there’s more to us than our tech stack. We are young at heart and thrive in a flat organization. Our teams are agile and empowered with end-to-end responsibility. We want to be at the forefront of the newest technologies, and we move forward together. Every day. If you want to play a significant part in empowering our business, then welcome to BESTSELLER TECH. BESTSELLER TECH is part of the worldwide fashion company BESTSELLER. For more information, please go to www.bestseller.com.

BESTSELLER

About BESTSELLER

At BESTSELLER, we are more than 22,000 people in 38 different countries working for over 20 fashion brands such as ONLY, JACK & JONES, VERO MODA, NAME IT, SELECTED, VILA, PIECES, OBJECT, MAMALICIOUS, NOISY MAY and Y.A.S. We are a family-owned company with a strong foundation and values to build on, empowering us to pursue the ideas we believe in to take BESTSELLER forward. We are committed to diversity and provide equal opportunities for everyone, irrespective of sex, race, ethnicity, religion or belief, disability, age, sexual orientation or gender identity. We strive to create an empowering environment where people can thrive and develop.

Our long-term business success is inextricably linked with respecting people and planetary boundaries. Our commitment to responsible operations extends beyond our own company and throughout our value chain. Our sustainability strategy, Fashion FWD, guides our actions towards our sustainability goals and sets the direction for the future of our company.

Fairness, opportunities and a sense of responsibility is part of our vision in BESTSELLER. We treat each other as family, which means that we take each other’s differences into account, while creating an empowering environment where people can thrive and develop. We always put our family first and this is what unites us and makes us stronger together.

Industry
Unknown
Company Size
10,000+ employees
Headquarters
Brande, DK
Year Founded
Unknown
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