Interlaced is a cloud-focused, modern IT, Security, and AI services provider, providing outsourced technology management services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions.
How are we different from traditional IT companies?
Interlaced is looking to hire a full-time IT Support Technician II in Los Angeles. This position requires knowledge of common business technologies and experience working in diverse technical environments as well as with various cloud infrastructure components.
The candidate we are looking for has a technical skill-set, and stays up to date with the latest technology trends. The ability to quickly incorporate new techniques and processes is a must. The candidate must be personable and have the ability to interact with each level of the client's business, from the front desk to the CEO. The ability to simplify complex technical solutions and convey them to end users is a requisite.
This is a full time position working hybrid both visiting Los Angeles client offices and working from home to assist end users through remote sessions, via chat, phone and email. The candidate is expected to have a dedicated working environment/home office with stable internet connection. This position is from the hours of 7am - 4pm Pacific Time, Monday through Friday excluding holidays.
Below are the tools we work with at Interlaced. Basic knowledge and proficiency in several of these tools are preferred:
Ideally, this candidate has a minimum of 3+ years working in IT, with a focus on help desk and customer support. This is a full-time position working remotely to assist end users through remote sessions via chat, phone, and email and occasionally visiting our Los Angeles area client offices. The candidate is expected to have a dedicated working environment/home office with stable internet connection.
We are the startup IT experts that specialize in scaling your technology for rapid growth. As an extension of your team, we take on all the IT work, including onboarding employees, handling day-to-day needs, and building a roadmap for your technology. We'll ensure your data is secure, your executives can focus on critical projects, and your team members are stoked with their tech experiences from day 1.
Ready to reclaim your time and focus on growing your startup? Talk to us today at sales@interlaced.io or call (855) 885-7336, and let us handle the tech so your team can thrive.
