Job Description

The Staff Pad has partnered with a reputed healthcare organization in Alturas, CA, to recruit an Information Technology Support Technician for a full- time, benefits-eligible opportunity. In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively. Schedule: Full-Time | Day-Shift | On-Site What You’ll Do Key Responsibilities Troubleshoot hardware, software, and network issues Install, test, and maintain IT equipment and systems Document support requests, technical issues, and resolutions Assist users with diagnosing and resolving technical problems Train users on software applications and end-user devices Coordinate technical support and repairs with vendors Keep users informed throughout the troubleshooting process What We’re Looking For Education, Experience & Licensure High school diploma or equivalent required IT-related education or certification preferred Three years of relevant work experience preferred Skills & Attributes Proficiency in Microsoft Office applications Working knowledge of computers, servers, and network hardware What You Can Expect Full-time employees may be eligible for a comprehensive benefits package, including: Relocation Assistance: Up to $5,000 for eligible applicants Health Insurance: Medical, dental, vision, life, and AD&D coverage Retirement Benefits: 457(b) plan with employer match and LIUNA pension Work-Life Benefits: Paid time off (PTO), Employee Assistance Program (EAP), longevity bonuses, and uniform allowance Education & Savings: Tuition assistance and free care for employees and eligible dependents after insurance If you are a tech-savvy, solution-oriented professional with strong problem-solving skills, a solid technical foundation, and a passion for helping others, we encourage you to apply!