Why join the University of Sydney?
Join one of Australia's leading universities at a pivotal time, where technology is evolving to better support student learning, teaching excellence, and research at global scale.
ICT is central to the University's mission, delivering the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.
With strong investment and ambitious transformation underway, you'll work in a large and complex environment where your contribution will have visible, meaningful impact across the University community.
The IT Support Technician – Field Services is responsible for providing technical support services with client technology to staff and students at the University. The position is a key customer interface for ICT’s delivery of in-field services, working under general direction as a routine contact point for receiving, handling, and resolving a broad range of support incidents and requests.
If you're looking for an opportunity to contribute to meaningful work while building your career in a world-class university environment, we would love to hear from you.
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
The University of Sydney is committed to creating an inclusive recruitment experience for all candidates. If you require adjustments or additional support at any stage of the recruitment process, we encourage you to let us know.
This may include adjustments to the interview format, additional time, breaks, accessible interview locations, receiving materials in advance, or any other practical support that will help you participate comfortably.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Jenny.Seo@sydney.edu.au
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion.
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University.
Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process.
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
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The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Thursday 15 October 2026 11:59 PM
