Synergy Jobs (Pty) Ltd

IT Support Technician

Synergy Jobs (Pty) Ltd  •  Onsite  •  7 hours ago
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Job Description

POSITION: IT Support Technician

LOCATION: Parow

PURPOSE OF JOB

The main purpose of this role is to ensure that the internal end-users are supported as well

as the Installation and maintenance of company hardware, software, networks, and infrastructure

to ensure business sustainability and good end-user experience.

KEY PERFORMANCE AREAS

  • To set up and manage user accounts and permissions to consent access to a network.
  • Setting up the Organization’s computer system to meet specific business requirements.
  • Monitoring day to day computer performance.
  • Update and maintain the computer inventory and equipment.
  • Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, Printer, AV systems connections.
  • Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.
  • Coordinate with vendors to resolve technical problems with desktop computing equipment and software.
  • Resolve hardware and network connectivity issues.
  • Assist in technical upgrading and maintaining of entire desktop systems.
  • Support in testing and deployment of new applications and systems.
  • Manage Office 365 services such as OneDrive, Microsoft Teams, Outlook etc.

QUALIFICATIONS, COMPETENCIES AND SKILLS

  • Matric
  • Microsoft Certifications, CompTIA A+, CompTIA N+
  • 5+ years’ experience as a Desktop Support Technician, Network Support Technician, Systems Administrator, or similar role
  • Have a good understanding of Office 365 and its applications and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented.
  • Experience with Microsoft Windows desktop operating systems and desktop software installation, troubleshooting, support & maintenance
  • Experience with Microsoft 365 tenants & associated management & support
  • Networking knowledge of TCP/IP, DHCP, DNS, SNMP, SMTP, FTP, HTTP, HTTPS.
  • Network security administration experience.
  • Ability to Install, maintain, optimize, and configure software, including Windows operating systems and settings.
  • Good communication skill and ability to liaise across all levels of the organization.
  • Ability to work independently and as part of team.
Synergy Jobs (Pty) Ltd

About Synergy Jobs (Pty) Ltd

Since 1995, we have been at the forefront of recruitment in Southern Africa, specializing exclusively in Microsoft Dynamics ERP solutions. Our expertise spans across Microsoft Dynamics Business Central, Finance & Operations, and CRM (Axapta, Navision and Great Plains) making us the go-to agency for sourcing top-tier talent in these areas.

Our mission is to connect businesses with the best accounting, operational, and IT professionals who possess the skills and experience in Microsoft Dynamics ERP. We understand the unique demands of this industry and are committed to providing tailored recruitment solutions that meet the specific needs of our clients.

Our team of experienced recruiters is strategically located throughout South Africa. Our Team Members are certified Microsoft professionals, bringing a wealth of knowledge and expertise to the recruitment process. We pride ourselves on our ability to identify and place candidates who not only have the technical skills but also fit seamlessly into your company culture.

Our Services

We offer a comprehensive range of recruitment services, including:

• Permanent Placements: Finding the right long-term fit for your organization.

• Contract Staffing: Providing skilled professionals for short-term projects.

• Executive Search: Sourcing high-level executives with specialized expertise in your industry.

Why Choose Us?

• Specialized Focus: We are the only recruitment agency in Southern Africa that specializes exclusively in Microsoft Dynamics recruitment.

• Experienced Recruiters: Our team has decades of combined experience in the industry, ensuring you receive the best service possible.

• Certified Professionals: Our recruiters are certified Microsoft Dynamics ERP professionals, guaranteeing a deep understanding of the skills and qualifications required.

• Comprehensive Network: Being around for 30 years, we can offer an extensive network to source the best talent for your needs.

Industry
HR & Recruiting
Company Size
1-10 employees
Headquarters
Stellenbosch University, ZA
Year Founded
1995
Website
synergyjobs.co.za
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