Job Description

Who we are:

Skeena Gold + Silver Limited is a Canadian mining company with exploration and development projects in northwest British Columbia. Our primary focus is the revitalization of the high-grade, past-producing Eskay Creek gold-silver mine, located on the traditional territory of the Tahltan Nation. We are committed to reconciliation, diversity, and inclusion, working closely with Indigenous partners to integrate traditional knowledge and respect for the land into our operations.

As part of Skeena, you’ll join a collaborative and innovative team dedicated to operating safely, protecting the environment, and creating lasting benefits for local communities. Together, we’re building a modern, world-class mine in Canada.

Job Title: IT Support Technician

Reporting to the IT Manager, the contract Site IT Support Technician provides hands‑on IT support for users, applications, and network and server infrastructure across the Eskay site. This temporary role supports onboarding and offboarding, troubleshoots and resolves hardware issues, deploys and supports workstations, peripherals, and field‑based Starlink equipment, and works across a number of remote site offices and technology deployments at several geographically diverse locations within the Eskay Creek site.

Responsibilities (including but not limited to):

IT Support and Troubleshooting

• Act as primary Point of Contact on site for IT.
• Provide technical support and troubleshooting assistance to site-based users, ensuring timely resolution of IT issues.
• Log requests and manage work through an existing ticketing system.
• Accurately follow existing standard operating procedures for routine, repeatable processes such as onboarding and workstation setups.

Infrastructure Support

• Installation, configuration, and maintenance of endpoint, server, and network infrastructure.
• Monitor network performance and implement fixes to ensure reliability and efficiency.
• Troubleshoot, deploy and terminate structured network cabling.

Cybersecurity

• Maintain existing security measures to protect against cyber threats and unauthorized access.
• Patch and update software to remediate identified vulnerabilities as directed.
• Utilize your experience and industry best practices to maintain Skeena’s cyber security posture.

Collaboration and Vendor Liaison

• Liaise and collaborate with IT team based in Vancouver, multiple IT vendors, and partners.
• Contribute to the creation of new documentation and standard operating procedures

Additional Responsibilities:

• All other duties as reasonably assigned

The Ideal Candidate

• Bachelor's degree in Information Technology, Computer Science, a related field or demonstrable experience and firm grasp of technology fundamentals and their usage including endpoint and server operating systems and hardware, managed switches within segregated networks, firewalls and routing, and wireless network equipment and protocols.
• Several years of experience in IT support and infrastructure support and administration.
• Strong communication and customer service skills, with the ability to convey information clearly, listen actively, and collaborate effectively with team members and stakeholders.
• Ability to work cooperatively, support colleagues, and contribute to a positive, inclusive work environment
• Adaptable and able to respond to changing conditions, learn quickly, retain a broad set of knowledge, and solve problems efficiently and effectively.
• Commitment to safe work practices, personal accountability, and respect for the well-being of others.
• Class 5 driving license with experience and comfort driving light utility vehicles in ‘non-paved conditions’ such as construction sites.

Nice to haves:

• Experience working and living in a remote-site, Fly In Fly Out role
• Experience working in site-based IT roles during construction phase major infrastructure, or mining projects
• Experience in supporting, deploying and troubleshooting: Starlink equipment, Ubiquiti wireless point-to-point / point-to-multipoint infrastructure, Proxmox and vmware Hypervisors, and iSCSI Storage Attached Network (SAN) devices.
• Experience optimizing 802.11x network standards and industrial wireless mesh technologies such as Rajant.
• Working at Heights, and JLG rig certificates

Where you’ll work:

A remote-camp role at Eskay Creek on a 15 days on / 13 days off rotation:

• Transportation provided (ground transport, flights from major Western Canadian cities, shuttle to camp)
• Work in the stunning Coast Mountains within Tahltan Territory- expect varied weather, physical activity, and a fully immersive site experience
• This is a drug- and alcohol-free workplace (pre-employment testing required)

Compensation and Benefits:

The expected hourly range for this position is CAD $34/hr- $45/hr aligned with geographical labour market benchmarks for comparable roles in British Columbia. Final compensation will be determined based on the successful candidate’s relevant education, experience, and qualifications. The actual base salary offered will reflect the candidate’s skills and competencies while also maintaining internal equity.

In addition to a competitive base salary, Skeena offers a comprehensive benefits package, travel allowance, including a performance-based bonus, vacation entitlement, extended health and dental coverage, and access to onsite fitness facilities.

At Skeena, we’re committed to creating a supportive, engaging, and dynamic workplace where your skills are valued, your growth is encouraged, and your contributions make a real impact. Here’s what you can expect when you join our team:

• Opportunities for Career Growth and Professional Development: We provide mentorship, training, and leadership programs to help employees reach their full potential.
• Inclusive, Collaborative Workplace Culture: We value diversity, teamwork, and open communication, creating a welcoming environment for everyone.
• Exciting, Challenging Projects: Work on world-class mining operations with innovative technologies and practices.
• Sustainability & Indigenous Partnerships: We are committed to responsible resource development, protecting the environment, and working collaboratively with Indigenous Nations to honour traditional knowledge and land stewardship.

Work Location & Conditions
This is a site-based camp job at Eskay Creek Mine site. This position involves working at a remote mine site on a 15 days on/13 days off rotation. This is an 4 or 8-month co-op assignment.   

The Eskay Creek Revitalization Project is located within the Coast Mountains of Northwestern British Columbia and Tahltan Territory. Ground transportation will be provided from local communities to the Eskay Creek Site facilities. For those applicants located elsewhere in western Canada, flight transportation from major urban centers will be provided to the Terrace or Smithers airports, from which shuttles will provide transportation to the Eskay Creek Camp facilities. Travel time and expenses are subject to Skeena’s Travel Policy.    

There will be exposure to extreme temperatures in all seasons including working outdoors in snow, mud, ice, and water conditions, walking to and from different locations on uneven ground, prolonged periods of standing and physically handling/lifting/moving heavy objects.

All Applicants MUST be legally entitled to work in Canada. Priority hiring consideration will be given to Indigenous Nations members who reside within the territories our projects are located.

We thank all candidates for their interest, however, only those considered for an interview will be contacted.