· Basic IT remote monitoring
· Daily Backup Checks & Failure Management
· AV Failures/Management
· Patch Management
· Management of offline agents
· NEW ticket triage (confirm contacts, contract, auth rep and
priority)
· Business Continuity Verifications
· Report building & scheduling
· Support Mailbox review/delegation and clean up
· CPU, Disk & Memory usage tickets
· Password Reset tickets
· At least 1 year related working
experience
· Clean speaking accent

ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium resourcing and productivity solutions.
ConnectOS is one of the fastest-growing offshoring companies in the world. Founded by our Australian CEO, we help companies across a range of industries activate their capability strategies and optimise their business operations with smarter ways to solve resourcing challenges.
Our vibrant, modern work environments achieve high levels of employee engagement: happy, healthy, committed people who love what they do. ConnectOS Team HQ is located at Mega Tower, EDSA in the heart of Manila, Philippines. Our Client Support HQ is based in Melbourne, Australia.