Job Description

We are looking for an IT Support Technician who will predominantly work in assisting day to day support issues, but with the experience and responsibility to resolve more complex incidents and problems.

Overseeing the Service Desk, ensuring helpdesk tickets have been logged properly with all notes, progress and required actions accurately input and assigned will be a daily requirement within this role.

Along with the opportunity to work on some fantastic projects, we also have a range of exciting benefits which can be tailored to suit you, which include:

Salary of £21,000.00 - 27,000.00
Performance Related Bonus
Aviva Private Medical Insurance
Critical Illness Insurance
Death in Service Insurance

Key Job Responsibilities

Manage Streamline service desk, monitoring support tickets and solving issues. Escalating tickets to Nitec and working with Nitec support staff where applicable.
Deploying and supporting large numbers of Windows PCs, iPads and iPhones and other specialist equipment, ensuring that systems are ready for use and operating safely and correctly.
Active Directory management users, security groups, distribution lists.
Facilitate the repair or replacement of iPads, iPhone, computers and peripheral equipment.
Maintain the hardware and software audits; order consumables and other equipment.
Perform any other reasonable duties specified by the Head of IT from time-to-time.
Assist in creating a structured approach to rolling out new hardware and software.
Install new software and hardware and ensure latest software upgrades are implemented. Management of Office 365 products - User license assignments and Intune management.
End user engagement / training when required.
Assist in creating and maintaining user accounts and mailboxes.

Experience/Attributes

Proven work experience in IT Support or support technician role
Recognized IT qualification
In depth knowledge of Windows operating systems
Desire to improve existing processes and procedures
Good communication skills, Can work Full time, Onsite

For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk

About Recruitment Partnership UK & Ireland

Recruitment Partnership is a new dynamic Company established to recruit Candidates locally and globally.

Summary:

Here at Recruitment Partnerships, we have experience as Qualified Solicitors covering UK Northern Ireland Wales, and Scotland Jurisdictions. Having run their own Retail Businesses and Healthcare we found a passion in recruitment and wanted to make it so much easier for employers to get staff quickly, and smoothly with a goal to always find the right fit.

Due to the staffing shortage and having worked with the home office in employing staff to the UK and Northern Ireland, we are prolific with the Policies and Procedures around ensuring all systems are put in place for permanent staff.

What we will do:

* We can help to set you up with the Home Office for a licence.

* Full Employment checks, DBS, checks, vetting interviews recorded, etc.

* Source candidates locally and Globally for all positions

* Assist with Home Office complexities offering step by step process from Door-to-Door employment

* Provide full Vetting, Interviews, Health questionnaires, Contracts, offer letters, and reference requests to take the pressure away and let you focus on the main element of running your business and supplying permanent staff to ensure continuity of employment and a happier workforce.

* We also offer Business planning tools.

We will manage the candidate onboarding until arrival in the UK and will arrange NMC App Fee, CTB, Medical EXAMINATION, TB Test, Travel insurance, and Training.

We have offices in Tyrone, London, Nigeria, Dubai, and the Philippines and have an extensive wealth of knowledge in International Recruitment.

Industry

Consulting & Advisory

Company Size

1-10 employees

Headquarters

Moy, GB

Year Founded

Unknown

Website

recruitmentpartnershipireland.co.uk

Social Media