Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business.
The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience.
What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table.
The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests.
Manage the inventory and lifecycle of devices (laptops, mobile phones, POS terminals and event/testing equipment): preparation, configuration, delivery, retrieval and secure disposal.
Coordinate the technology side of onboarding, role changes and offboarding: accounts, access, groups, licenses and SaaS tools.
Act as the single point of contact for Helpdesk, providing first- and second-line support and managing incidents through a ticketing tool.
Resolve issues related to devices, accounts, MFA, applications, Wi-Fi, printers, peripherals and meeting rooms, escalating when needed.
Maintain and document the office network infrastructure: routers, switches, access points, firewalls, VLANs and Wi-Fi.
Coordinate MDM, EDR, encryption, patching and security updates.
Manage IT, telecom, repair and maintenance vendors.
Identify and implement AI-driven automations to optimize internal IT and Helpdesk processes.
Support other teams across the company in adopting and optimizing AI tools in their daily work.
3–5 years of experience in Corporate IT, Workplace IT, internal IT support, helpdesk/service desk, or device management.
First- and second-line support experience on Windows and macOS.
Experience with device and inventory management, MDM and endpoint security.
Familiarity with Google Workspace or Microsoft 365.
Experience managing accounts, MFA, SSO, groups and permissions.
Knowledge of office networking: Wi-Fi, VLAN, DHCP, DNS, switches, routers and firewalls.
Experience managing vendors and equipment purchasing.
Interest and hands-on experience using AI tools to optimize work processes.
Experience with POS terminals, event devices, testing equipment or deployments.
User orientation, organization and proactivity.
Experience implementing AI-driven automations or workflows.
Fourvenues is the all-in-one event management solution for nightclubs, festivals, beach clubs and promoters that makes it possible to replace manual processes with an intuitive software that unifies all the necessary services to professionalize the leisure industry (by automating processes, traceability, and protection of sensitive data).
From the Fourvenues App, you can access all the information you need; including sales, keeping a real-time report of your venue, improved communication with your audience thanks to our CRM, managing teams and promoters, and controlling the accounting of all of your businesses. In short, Fourvenues arises from the need not only to digitize the day-to-day actions of employees and managers, but also to optimize time and costs in order to obtain the maximum performance of a business and its staff.
You will be able to handle everything with an application, and from the palm of your hand, streamline your guest lists, VIP areas with interactive maps, PR teams, ticket sales, door sales and access management.
