Kem Krest

IT Support Sr Specialist

Kem Krest  •  Brighton, MI (Onsite)  •  23 days ago
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Job Description

Company:

At Kem Krest, we are more than a supply chain solutions provider—we are a trusted partner to some of the world’s leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success.

With a global network, high-touch service, and a relentless commitment to quality, Kem Krest is the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that’s passionate about making supply chains smarter, and partnerships stronger.

Opportunity:

Are you a seasoned IT professional with a passion for solving complex problems and optimizing systems? Kem Krest is seeking a Senior IT Support Specialist to lead technical support efforts, drive innovation, and ensure the performance and security of our IT infrastructure. If you're ready to take ownership and make a meaningful impact, this role is for you.

Responsibilities:

  • Advanced Technical Support: Resolve complex IT incidents, conduct root cause analysis, and mentor junior team members.
  • System & Network Administration: Independently manage desktop systems, user accounts, updates, and patches.
  • Cybersecurity & Compliance: Enforce security policies and escalate issues as needed.
  • Performance Optimization: Monitor system performance, generate benchmarks, and troubleshoot bottlenecks.
  • Vendor & Asset Management: Coordinate with third-party providers and maintain hardware/software inventories.
  • Project Collaboration: Support IT projects, contribute to lessons learned, and apply insights to future initiatives.
  • Innovation & Continuous Improvement: Research new technologies, experiment in sandbox environments, and propose enhancements.

Your Contributions:

  • Experience: 3+ years in IT support or system administration.
  • Education: High School Diploma with on-the-job training or equivalent experience.
  • Skills: Strong knowledge of Microsoft 365, ticketing systems, desktop OS, and infrastructure management.
  • Mindset: Analytical, proactive, and collaborative with a drive for continuous improvement.

Why Kem Krest?

  • Competitive Salary
  • Annual Bonus Program
  • Immediate Health Benefits
  • Free On-site Clinics & Prescriptions
  • 401K Match
  • Tuition Reimbursement
  • Generous PTO & Holiday
  • Parental Leave
  • Supplier Discounts
Kem Krest

About Kem Krest

Since 1979, Kem Krest has been providing Total Program Management through our Supply Chain, Fulfillment and Aftersales Solutions.

Kem Krest manages and markets customer branded parts and chemicals, from suppliers to dealership networks and production facilities, on behalf of Original Equipment Manufacturers (OEMs) within the Automotive, Agriculture/Industrial and Defense Industries.

With all the complexities involved in managing service parts, our solution is providing simplification through our Total Program Management, which includes Inventory and Quality Management, Sourcing, Supplier Management, Fulfillment – Packaging and Kitting, Direct Ship, JIT Delivery, Lean Warehousing, Customer Service, Outbound Dealer Calls, Promotional Assistance and Value Added Services - Sales & Marketing.

Our Culture:

Our diverse, talented and passionate staff have shaped the culture of Kem Krest. If you have experienced Kem Krest first hand, you know that the magic of organization is our people. It is our goal to leave a positive, lasting impact on those that we come in contact with.

To preserve our culture, we have distilled key principles through our Mission Statement, Core Values and Focused Priorities. We use these to help guide our actions, decisions and our recruiting efforts.

Mission Statement:

Businesses rely on Kem Krest to deliver comprehensive solutions to meet every need. There is no fulfillment problem we can’t solve… together.

Vision Statement:

Partners in innovation for a better future.

Core Values:

-Stay scrappy

-Choose empathy

-Make an impact

-Deliver results

-Learn. Share. Repeat

Our Focus:

Reduce Costs, Improve Flexibility, Ensure Availability, Guarantee Quality and Maximize Growth

Employees are key to the Company’s success and vital to its promise – “Customer Focused, Solutions Driven”. Our culture supports rapid growth and excellence in Total Program Management.

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Elkhart, Indiana
Year Founded
1979
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