21st Century Home Health Services (21HHS) is the fastest-growing home health agency in Northern California. We care for patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado, Sacramento, Marin, and Sonoma counties.
Successful growth relies on our ability to leverage technology, systems, and data. Our dispersed workforce includes clinicians and therapists working in patients' homes, supported by teams across multiple office locations. The systems behind them are the backbone of how we operate. Every visit, care plan, schedule, and patient record runs through our platforms. Clinicians in the field need reliable mobile access, secure communication, and accurate, real-time data. Leadership relies on clean, trustworthy data to track patient outcomes, stay compliant, and plan where we expand next.
This is an onsite position, Monday through Friday. You can be based at our Burlingame headquarters, our San Jose office, or our Walnut Creek office. You'll travel as needed to support all our locations, including Sacramento and future expansion sites.
In this role, you'll be the go-to resource that keeps our people connected, productive, and confident with their technology. You'll make sure every new hire is set up and ready on day one, resolve issues quickly so clinicians can stay focused on patient care, and train staff to get the most from our systems. You'll also help carry out the IT initiatives that support our growth.
Key responsibilities include
IT Support & Training (Primary Focus)
At 21st Century Home Health Services (HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 500 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Cruz, Santa Clara, Alameda, Contra Costa, Solano, Napa, Placer and Sacramento Counties
Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%
Our mission is to help your loved one live safely and comfortably at home. At 21st Century Home Health Services Inc, we will work closely with your family to establish an individualized, custom care plan based on each of our members needs. By providing essential services to aging, recovering, disabled, chronically, or terminally ill individuals who want to stay in the comfort of their own home, but need medical attention and/or assistance with personal activities of daily living.
