Essnova Solutions, Inc.

IT Support Specialist (Cleared)

Essnova Solutions, Inc.  •  Fort Bliss, TX (Onsite)  •  1 month ago
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Job Description

Essnova Solutions, Inc. is seeking an IT Support Specialist to join our team at Fort Bliss, TX. As an award-winning small business recognized for delivering innovative technology solutions to federal, state, and commercial clients, Essnova offers the opportunity to make a meaningful impact within a secure Department of Defense (DoD) environment. Our mission is to empower those who serve by providing unmatched efficiency and bold, innovative solutions.

This role is fully on-site and supports a long-term contract, pending award. You will be part of a dynamic organization that values exceptionalism, innovation, and customer success.

Key responsibilities include:

  • Provide desktop and end-user support within a secure DoD environment
  • Troubleshoot hardware, software, and network issues
  • Install, configure, and maintain Windows-based systems
  • Support Microsoft Office and Adobe product suites
  • Document issues, resolutions, and system changes
  • Ensure compliance with DoD policies, procedures, and security requirements
  • Maintain system updates and stay current on supported technologies

Requirements

Required Qualifications:

  • Active Secret security clearance
  • U.S. citizenship
  • CompTIA A+ certification
  • CompTIA Security+ certification
  • Windows 10 Computing Environment Certification (or current DoD-approved equivalent)
  • MCTS – Windows 10 certification (or current equivalent if accepted)
  • Available for OCONUS travel about once per month for up to 7 days per trip

Preferred Qualifications:

  • Bachelor’s degree
  • 10+ years of IT support, desktop support, or help desk experience
  • Experience providing IT support in DoD or federal environments

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) retirement plan with company match
  • Paid time off and federal holidays
  • Professional development and certification reimbursement
  • On-site role at Fort Bliss, TX with opportunities to support critical federal missions
  • Dynamic, growth-oriented work environment
Essnova Solutions, Inc.

About Essnova Solutions, Inc.

Ranked at 163 in the INC. magazine’s prestigious list of 500 fastest growing companies in the U.S, Essnova is an award winning, and mature small business offering broad range of technology and programmatic support services to the governmental and commercial customers. Essnova’s CEO is proud to be awarded with the Alabama’s SBA 2020 Small Business Person of the Year recognition.

We offer specialization in SETA Services, Geospatial, Environmental and Medical Services. Our Technology Integration/VAR reseller unit augments our services with SME Support, products and licensing from hundreds of manufacturers.

Essnova offers a highly capable management team, delivering mature management services as demonstrated by our Federal and commercial exceptional past performance. We utilize ISO-registered commercial best practices to deliver highly efficient and responsive solutions. Our team works diligently to ensure that we continue to be the world-class small business in our customers’ vendor portfolio.

Comprised of solution architects, engineers, subject matter experts – Team Essnova stands ready to assist our customers with deploying enterprise, agency wide solutions from assessment, concept, design, technology solutions procurement, implementation, training and ongoing maintenance and management.

We are the American Dream- a company comprised of normal everyday people who have a shared vision of being a contributing part of how this country and its people communicate, work together, and share together through technology and connection. This vision is what gives us the continued drive and excitement of working with the Federal agencies and Commercial organizations that are our clients, who all share our desire and goal to facilitate the implementation of systems and services that help communication and collaboration expand and be available to all who can benefit.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Birmingham, Alabama
Year Founded
2005
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