At East River Medical Imaging, our mission is to consistently provide the highest quality and availability of diagnostic imaging with compassion and comfort for our patients. Each of our physicians is certified by the American Board of Radiology. Together, they represent all areas of sub-specialty medical imaging, including cross-sectional, musculoskeletal, oncologic and neuroradiology.
We are seeking a motivated and technically skilled IT Support Specialist to join our IT team. This position provides technical support to employees and patients, including troubleshooting hardware, software, applications, equipment, and patient portal-related issues. The ideal candidate will have a strong foundation in IT support and systems administration, along with knowledge of medical imaging technologies and workflows, including PACS, DICOM, and HL7.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Demonstrates exceptional accuracy in scheduling, documentation, data management, regulatory compliance, and patient coordination activities.
Communicates effectively and professionally with patients, physicians, and colleagues.
Successfully manages multiple priorities, deadlines, protocols, and patient schedules in a fast-paced environment.
Demonstrates compassion, empathy, professionalism, and commitment to delivering an exceptional patient experience.
Identifies issues proactively, gathers relevant information, develops solutions, and follows through to resolution.
Responds effectively to changing priorities, evolving workflows, and new technologies.
Builds strong working relationships across multidisciplinary teams and contributes to shared organizational goals.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.
This position works primarily in a healthcare and may occasionally enter patient care and imaging areas. The employee may be exposed to moving mechanical equipment, medical devices, and controlled clinical environments. The noise level is generally moderate.
While performing the duties of this position, the employee is regularly required to communicate, use a computer, walk, stand, reach, and perform administrative and coordination tasks. Occasional lifting of materials up to 25 pounds may be required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
The above description is intended to outline the general nature and level of work performed by individuals assigned to this position and is not intended to be an exhaustive list of responsibilities, duties, or qualifications. East River Medical Imaging reserves the right to modify job responsibilities and assignments as business needs evolve.
Eligible employees may receive the following benefits. Edit this list to match the position’s eligibility and the organization’s current plans:
We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Since 1970, East River Medical Imaging has been providing exceptional care to our referring physicians and patients. Through our network of fellowship and subspecialty-trained radiologists and physicians, along with our state-of-the-art technology, we have continued to lead the industry in radiology services to meet your imaging needs. As our radiology services expand, our locations do too serving the greater Westchester area in New York.
We pride ourselves in our warm, friendly, and compassionate staff who ensure personalized comfort and care starting with booking your appointment, through completing your exam and then providing imaging results within 24 hours – all to make your experience seamless. Our skilled staff are dedicated to providing the most precise, safe, timely and attentive medical imaging and radiology services. With certifications from leading academic hospitals and the American Board of Radiology, East River Medical Imaging has subspecialty expertise in Neuroradiology, Musculoskeletal Radiology, Oncologic and Body Imaging, Women’s Imaging, and Interventional Radiology.
By acting as an extension of your practice, patients receive readily available consultation, excellent medical imaging, and support with insurance authorizations. For over 40 years, our premier practice has been a superior partner to referring physicians, blending advanced technology and extensive clinical expertise.
