▶︎ Job Details
・Job Title: Internal IT Specialist
・Client: Japanese IT company
・Working Location: Plano, Texas, USA
・Working style：Hybrid
・Employment Type: Full-time
・Salary: DOE
・Benefit: Insurance, PTO, 401K
・Visa Support: No
・Working Hours: Full-time (Occasional evening/weekend work required)
・Language: English (Required) / Japanese (Not required, but a plus)
▶︎ Key Responsibilities:
・Prepare, configure, and deploy PCs, laptops, and peripheral devices
・Perform basic network configuration and troubleshoot connectivity issues
・Manage user accounts (Microsoft 365, MFA, access permissions)
・Provide internal IT support via ticketing systems, email, chat, and in-person
・Maintain IT assets, inventory, and lifecycle tracking
・Support office IT infrastructure (Wi-Fi, printers, meeting room devices, etc.)
・Design, develop, and maintain Power Apps (Canvas and Model-driven)
・Build and manage Power Automate workflows for business and IT operations
・Gather requirements from internal teams and translate them into technical solutions
・Develop and maintain AI agents (e.g., Copilot Studio)
・Automate helpdesk processes (MFA reset, FAQ responses, etc.)
・Support workflow automation and system integrations
・Identify opportunities to improve efficiency through AI and automation
・Create and maintain technical documentation and user guides
・Contribute to process improvement and standardization initiatives
▶︎The right candidate will possess:
・Strong internal IT support experience with a customer-focused mindset
・Hands-on experience with Power Platform solutions
・Interest or experience in AI and workflow automation
・Strong documentation and communication skills
・Ownership, accountability, and ability to work independently
▶︎Required Qualifications & Skills:
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• Experience in internal IT operations (PC setup, user support, basic networking)
• Hands-on experience with Microsoft Power Apps and Power Automate
• Basic understanding of AI agents, chatbots, or workflow automation tools
• Experience supporting Windows environments and Microsoft 365
• Strong troubleshooting and documentation skills
Cinter Career aims to help job seekers find rewarding jobs while providing businesses with top-tier talent to meet their goals. We support our customers’ growth through technology and by connecting excellent professionals with roles that let them flourish.
Founded in 2019, Cinter Career is an extension of Cinter Networks. Cinter Networks was created in 2015 as an IT Managed Services Provider. While providing our IT Solution Services to clients in the local and global markets, we realized that companies are always looking for talented employees but do not always have the resources dedicated to finding those individuals. That’s the reason Cinter Career was born.
Cinter Career provides not only a reliable source for Information Technology Professionals and Engineers to find jobs, but also any kind of office talent that a company might need, such as Administrative Office Managers, Accountants, Logistics/Supply Chain Management, Sales and Marketing, Analysts, Financial Professionals, Mechanical/Industrial Engineers, and many others.
Here at Cinter, our satisfaction comes from yours. Our goal is to help hardworking professionals meet their career goals while assisting businesses with finding the best talent.
