Position
Overview:

We are seeking a dedicated
IT
Support Specialist
to manage and maintain the technical operations of
Manial Shiha Warehouse. The ideal candidate will ensure smooth day-to-day IT
functionality, provide technical support to staff, maintain hardware and
software systems, and oversee network reliability within the warehouse
environment.

Key
Responsibilities:

• 
  Provide on-site technical support for warehouse staff
  (software, hardware, network issues).
• 
  Install, configure, and maintain computers, printers,
  scanners, and other IT equipment.
• 
  Monitor and troubleshoot warehouse network connectivity
  and internet performance.
• 
  Support warehouse systems such as inventory software,
  handheld devices, and scanners.
• 
  Maintain and update system logs, access permissions,
  and device tracking.
• 
  Ensure data backup procedures are followed and support
  recovery processes when needed.
• 
  Coordinate with vendors and external IT providers when
  necessary.
• 
  Ensure security protocols are applied, including
  antivirus updates and user access control.
• 
  Respond quickly to technical issues to avoid workflow
  disruptions.
• 
  Support digitalization initiatives and system upgrades
  inside the warehouse.

Requirements

• 
  Bachelor’s degree in Information Technology, Computer
  Science, or related field.
• 
  Proven experience (1–3 years) in IT support, preferably
  in a warehouse or operational environment.
• 
  Strong troubleshooting skills for hardware, software,
  and network issues.
• 
  Knowledge of Windows OS, basic networking, routers, and
  access points.
• 
  Ability to work under pressure and prioritize tasks
  effectively.
• 
  Strong communication and teamwork skills.
• 
  High level of reliability, responsibility, and
  attention to detail.

Benefits

• 
  Work Schedule:
  6 days per week, 9 hours per day.
• 
  On-site role at
  Manial Shiha Warehouse
  .
• 
  Supportive and collaborative work environment.