Job Description

The HPC Jobs Service supports local people into exciting, long-term careers across our Project.

IT Support Project Coordinator

Aztec West, Bristol (hybrid)

Ready to shape how our teams work with technology every day? Motivated by improving IT services and supporting engineering projects that power the future? At EDF, Success is Personal, and in this role you’ll help deliver dependable services that keep our people moving.

The Opportunity

As an IT Support Project Coordinator, you’ll help strengthen our Workplace IT Services, working in our EPR-e team supporting the Hinkley Point C and Sizewell C programmes and contributing to the systems helping EDF move towards An Electric Britain.

Alongside a competitive salary and potential for an annual bonus, this is a hybrid role based at the Aztec West office in Bristol. You’ll work with teams across the UK and France while growing your skills in a supportive environment.

You’ll build your capability in IT support, documentation quality, project coordination and asset management. You’ll also help with service reporting, onboarding, change management and process improvements as we continue our journey towards An Electric Britain.

Who You Are

We’re looking for an IT Support Project Coordinator who enjoys solving problems and working across teams to improve IT services. Experience and skills you’ll bring include…

• Background in IT, Computer Science, Engineering or a related field
• Established experience working in IT support
• Working with IT Workplace Services and end‑user support
• Using ITSM tools such as ServiceNow or Jira
• Basic project management skills including planning and risk tracking
• Documenting processes and analysing service performance
• Understanding ITIL principles

What You’ll Be Doing

• Supporting daily IT operations for EPR‑E users
• Coordinating projects across Workplace IT Services
• Monitoring incidents, service requests and performance indicators
• Maintaining user and technical documentation
• Managing IT assets including laptops, phones, printers and network equipment
• Acting as a communication link between UK support teams and technical teams in France
• Supporting onboarding, training and change‑management activity
• Ensuring compliance with IT governance and cybersecurity standards

Pay, Benefits and Culture

Alongside a salary of £54,000 and potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days and more.

At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.

Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.

Join us and find your success at EDF!

#SuccessIsPersonal #EDFcareers #LI-Hybrid #DestinationNuclear

For this role you must have evidence of right to work in the UK. As a project, we do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.