Are you a proactive IT professional with a strong background in support and problem solving?
Do you value DISCIPLINE | LOYALTY | ACCOUNTABILITY | HONESTY | & PRIDE?
KTrans is a proudly West Australian, family-owned transport and logistics company. With modern facilities in Kenwick, Welshpool, Kwinana, and Karratha, we deliver top-tier solutions to our business partners. We’re looking for a detail-oriented and experienced IT Support Officer to join our team, providing crucial assistance across all aspects of our IT operations.
The Role:
We are seeking an experienced IT Support Officer to provide Tier 1 and Tier 2 technical support across end-user computing, network infrastructure, and core IT systems. This role is responsible for supporting daily operations, resolving user incidents, maintaining IT documentation, and assisting with infrastructure administration across Microsoft and network environments.
The ideal candidate will have strong hands-on experience in user support, network troubleshooting, Microsoft 365 administration, Active Directory, and IT service management, with the ability to work across both support and operational tasks.
Key Responsibilities:
User Support and Service Desk
Networking and Infrastructure Support
Microsoft and Systems Administration
Monitoring, Documentation, and Asset Management
OT Support
Requirements:
Experience
Technical Skills
Communication and Certifications
The Benefits:
Join a thriving, family-owned West Australian business with a commitment to growth and excellence. At KTrans, we offer competitive rates and a comprehensive benefits package, including:
Apply now with your most up-to-date resume, listing all relevant licences, qualifications, and tickets.
KTrans is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified individuals, including Aboriginal and Torres Strait Islander people, individuals from diverse cultural and linguistic backgrounds, and people with disabilities. We aim to create a supportive environment where everyone can thrive and reach their full potential.
Please no recruitment agencies
Established in 1998, KTrans has providing excellent service for over 21 years.
After commencing its journey as a linehaul supplier to the Western Australian mining industry, the company has diversified and expanded significantly over the past decade to cement our position as a logistics solution provider.
The business has been built through clear strategy and direction from the business leaders on a ‘where service matters’ philosophy and the consistent commitment of our team members to the company’s culture pillars.
These ensure that we maintain all the qualities of a true family business.
Now diversified and operating across many different industry sectors, the business strategy has been on being a niche provider in the logistics & supply chain sector.
With an excess of 250 assets on the road at any one time, our focus has been on acquiring assets of the highest standards. Prime movers and trailing equipment purchased, are industry leading, as can be seen in KTrans being awarded the 2019 Mack (100 year anniversary) Truck of the Year.
KTrans commitment to continually improve, can be seen not only in its assets but also in its quality systems (ISO), recent investment into our head office facility at Roe Highway Logistics Park and the ongoing development programs
being rolled out to all its team members.
Give us the issue, we will give you the solution.
