Come Innovate Motion with Us
We are looking for a motivated IT Support Intern to join our team and provide technical support to end users in a dynamic, multinational environment. This role offers hands-on experience in troubleshooting hardware and software issues, preparing IT equipment. The intern will collaborate closely with experienced IT professionals across various functions, in international environment, gaining experience in infrastructure, network, and security topics.
This is a part-time, student-friendly position requiring on-site presence one day per week, in duration of at least one year, offering an excellent opportunity to develop practical skills, build professional experience, and grow within a global manufacturing company.
Your responsibilities will be to:
Provide first-level support to end users for IT-related issues
Diagnose and resolve basic hardware and software problems
Install, configure, and prepare computers and peripheral devices
Handle and process support tickets in the company’s ticketing system
Collaborate with other IT departments (e.g., Network, Infrastructure, Security) to resolve more complex incidents
Assist with ongoing IT projects (e.g., system updates, hardware replacements)
Our Requirements:
Active student status in Computer Science or a related field (preferred but not mandatory)
Basic knowledge of Windows 10 and Windows 11 environments
Ability to install and configure computers and software
General understanding of computer networking (LAN, WLAN, TCP/IP basics)
Analytical thinking and problem-solving skills
Good communication skills and user-oriented approach
Proficiency in English sufficient for communication with users and the IT team
What do we offer:
Practical experience in a modern IT environment within a global company
Attractive experience in a manufacturing environment to develop a future in a Multinational Operations company
Opportunities to develop technical and professional skills
Support from experienced IT specialists
Flexible working hours suitable for combining work with studies
Come join our global, inclusive & diverse team
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.
At Johnson Electric, our vision is to be the world’s definitive provider of innovative and reliable motion systems.
We are a global leader in electric motors, actuators, motion subsystems and related electro-mechanical components, serving a broad range of industries including Automotive, Smart Metering, Medical Devices, Business Equipment, Home Automation, Ventilation, White Goods, Power Tools, and Lawn & Garden Equipment. The Group is headquartered in Hong Kong and employs over 30,000 individuals in more than 20 countries worldwide. We are listed on The Stock Exchange of Hong Kong Limited.
Attracting and developing the Right People, putting them in the Right Jobs and providing them with the Right Environment to excel at what they do are the 3 pillars that underlie Johnson Electric’s people strategy and human capital initiatives, with the ultimate vision to become “One Johnson around the world, a great company and a great place to work!”.
In 2016, Johnson Electric Hong Kong was recognized as one of Asia’s Best Companies To Work For by HR Asia Magazine. The Group will continue to attract and retain top talents in support of the Company’s ambitious growth strategy.
