As an IT Support Engineer, you will be responsible for engaging directly with IT customers to resolve IT issues as they arise. You will have excellent customer facing experience with strong communication skills and be flexible given the dynamic nature of the IT business and will be able to handle change in a professional manner.
Company Profile
Our client is a next generation IT Managed Services provider head quartered in Ireland. They are a fast-growing company with a passion for quality and service excellence. Supporting clients across the globe in over 30 countries.
They are expanding our engineering team globally and a number of new roles have become available for experienced IT Support Engineers in Manila, Philippines.
Take this amazing career opportunity to do challenging work that will make a big impact and where your contribution is highly visible. This is the perfect career move for someone who is looking for career growth, skills improvement, home-based work set up to attain work-life-balance and a chance to work with a project that is unique and first in the market.
Duties and Responsibilities:
· Professional team member within the Helpdesk team
· Responsible for resolving customer queries and collaborating with the team to address issues
· Participate in projects as needed
· Maintain clear and effective customer communication
· Engage continuously in professional development
· Create and maintain IT systems documentation as required
Requirements
Duties and Responsibilities:
· Professional team member within the Helpdesk team
· Responsible for resolving customer queries and collaborating with the team to address issues
· Participate in projects as needed
· Maintain clear and effective customer communication
· Engage continuously in professional development
· Create and maintain IT systems documentation as required
Advantageous Skills / Technologies:
· Experience with scripting for automation, including PowerShell and Batch scripting
· Proficient in virtualization technologies such as VMware and Hyper-V
· Familiarity with backup solutions, including Veeam and Zerto
· Strong understanding of server and storage infrastructure
· Microsoft 365 Certified: Administrator Expert
Microsoft Certified: Azure Administrator
Manila Recruitment is a full service recruitment consultancy providing executive, expert and technical recruitment support for the Filipino market. We are the leader in innovation for recruitment solutions in the Philippines since 2010. We were born from entrepreneurial roots, and carefully crafted into a full-service consultancy that delivers a suite of innovative headhunting and talent sourcing solutions. Our expertise is defined by an unparalleled understanding of the “big picture” business needs of our clients, and how recruitment solutions can only be tailored for optimum results when a holistic view is taken.
The Manila Recruitment difference is rooted in our passion to scour the globe for cutting-edge developments in recruitment science. We get genuinely excited by developments in social sourcing strategies, web 3.0 tools for headhunters and areas of innovation that can help us deliver the best client and candidate experiences. We identify and deliver the latest international recruitment strategies specifically adapted for headhunting talent within the Filipino market. Producing unrivalled access to perfectly matched, previously undiscoverable talent for our clients. The recipe is simple, innovation, international best practice, combined with local market knowledge, a candidate database of over 40,000 and growing, and of course our greatest asset – simply the best team of passive talent sourcing, end-to-end recruitment consultants in the Philippines!
