Job Description

We are looking for a highly motivated and responsible PC Technician / Help Desk Support to join our technical team (including on call responsibility). The role involves providing technical support, troubleshooting hardware and software issues, and ensuring smooth system operations in a dynamic, high-pressure environment.

Requirements

• Minimum 1 year of experience as a PC Technician / Help Desk Support

• knowledge of bare metal servers and hardware/software troubleshooting

• Proven experience resolving Windows OS and Linux issues

• Experience with operating system installations

• Basic familiarity with Linux commands

• Good technical English (written and verbal)

• Independent, responsible, proactive, with excellent interpersonal skills

• Strong customer service orientation

• Ability to work under pressure and manage multiple tasks

• High motivation to learn, grow, and develop professionally

Responsibilities

• Provide Help Desk and technical support

• Troubleshoot hardware and software issues on PCs and bare metal servers

• Diagnose and resolve Windows, Linux related problems

• Install, configure, and maintain operating systems

• Handle multiple tasks simultaneously while maintaining high service quality

• Deliver professional and customer-oriented support.